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Chapter 10 notes

by: Cameron Vine

Chapter 10 notes MAN320F

Cameron Vine
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Management chapter 10 notes
Foundations of Management & Org Behavior
Dr. Loesher
Class Notes




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This 2 page Class Notes was uploaded by Cameron Vine on Tuesday February 2, 2016. The Class Notes belongs to MAN320F at University of Texas at Austin taught by Dr. Loesher in Winter 2016. Since its upload, it has received 18 views. For similar materials see Foundations of Management & Org Behavior in Business at University of Texas at Austin.


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Date Created: 02/02/16
Management chapter 10 notes 02/02/2016 ▯ The advantages of Teams  Teams improve o Customer satisfaction o Product and service quality o Product development speed and efficiency o Employee job satisfaction o Employee involvement in decision making Disadvantages of Teams  Initially high turnover  Social loafing  Groupthink  Dominant cliques ▯ Autonomy  The degree to which workers have the discretion, freedom, and independence to decide how and when to accomplish their jobs ▯ Team norms  Teacher stands up in class and talks and students sit down  Powerful influence on team behavior  Let team members know what’s expected  Associated with positive outcomes (increased trust and satisfaction)  Quality/timeliness of job performance  Absenteeism  Open/honest expression of ideas and opinions  Negative norms ànegative behaviors ▯ Team Cohesiveness  How much team members are attracted to a team and motivated to remain in it (like/trust/respect) o All team members present at team activities o Additional opportunities to work together o Nonwork activities o Employees feel they are part of something special  Cohesiveness and Goal alignment o High-high strong increase in productivity o Low-Low no significant effect on productivity ▯ Groupthink: Dark side of cohesiveness  Group members rationalize any resistance to assumptions  Members pressure any doubters to support alternative favored by the majority  Doubters keep silent about misgivings and minimize their importance  Group interprets members’ silence as a “yes” vote for majority ▯ Conformity Bias  ▯ ▯


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