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by: Lance Irwin

Test Post ISOM551

Lance Irwin
GPA 4.0

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Operations Management
Dr. Chan Gu
Class Notes
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This 3 page Class Notes was uploaded by Lance Irwin on Tuesday February 2, 2016. The Class Notes belongs to ISOM551 at Ball State University taught by Dr. Chan Gu in Spring 2016. Since its upload, it has received 52 views.


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Date Created: 02/02/16
COURSE SYLLABUS BALL STATE UNIVERSITY SPRING 2016 COURSE NUMBER: ISOM551 TITLE: Operations Management CREDIT HOURS: 3 INSTRUCTOR: Dr. Qiannong (Chan) Gu Contact Information: Blackboard Email, (765) 285-5302 (office) Virtual Office Hours: MWF 9:00-11:00 AM (EST) PREREQUISITES: MGT500 Managing Organizational Behavior Not open to students who have credit in ISOM 351 or equivalent COURSE DESCRIPTION: Discuss methods and models for managing the operations function in service and manufacturing organizations. Topics include operations strategy, forecasting, operations planning and control, materials and inventory management, operations and staff scheduling, and quality management. COURSE OBJECTIVES:  Develop your understanding of the Operations functions in manufacturing and service organizations.  Understand the analysis and design of manufacturing and service operations system, especially in view of the developments in quantitative techniques and computer technology.  Develop your insights into the implications of the operations strategy for enhancing our competitive edge in the global market. TEXTS: Operations Management: processes and supply chains, 10 Edition, 2012 Authors: Lee J. Krajewski, Larry P. Ritzman, and Monoj Malhotra Publisher: Prentice Hall Publishing Inc. ISBN-10: 0132807394, ISBN-13: 978-0132807395 ONLINE RESOURCES: A BSU network account for email and Blackboard. COURSE POLICIES: Participation and Timeliness: Your regular participation and timeliness are important to your academic success. In online courses this Page 1 of 3 takes the form of participation in discussion via forums, chat, and other electronic means provided. As this is an online course, it is up to every student to stay on track and not fall behind. You must be self- motivated and disciplined to meet all due dates. Developing a routine is essential. All assignments are expected to be submitted by a specific time and date. No late submission will be accepted. Students with Disabilities: Some elements of this course may not be accessible to persons with some types of disabilities. If you need course adaptations or accommodations because of a disability, please contact Ball State’s Disabled Student Development (DSD) office. DSD coordinates services for students with disabilities. Documentation of a disability needs to be on file in that office before any accommodations can be provided. Disabled Student Development can be contacted at 765-285-5293 or Further online information for students may be found at the BSU Disabled Student Development web page. Communication: Questions of a personal nature, such as questions about your grade or anything personal intended for the instructor, please use your BSU Blackboard email. The instructor will typically respond to messages within 48 hours of receiving them. Academic Integrity: Students are expected to adhere to University guidelines as presented in the Code of Student Rights and Responsibilities as outlined in the student handbook. Etiquette Statement: Please remember the following in all forms of communication in this course:  Be mindful to not use language that could be considered strong or offensive.  Keep all writings and correspondence as professional as possible.  Keep writing to a point and stay on topic.  Double-check all writing to make sure that it clearly conveys the exact intended message. TECHNICAL INFORMATION: Become familiar with the class interface before the semester begins and seek help if necessary. BSU provides resources to help you. A lack of Blackboard knowledge is not an acceptable excuse for late or incomplete work. Technical Equipment: In order for you to be successful in this type of course (e.g. online delivery, distance education), you will need the technology listed in the “Technology for Online and Distance Education Students.” Technical Assistance: If you have technical questions, you can contact Ball State's Help Desk. In addition, the Help Desk staff Page 2 of 3 has put together many how-to video clips in its Tech Clips section that can guide you through many of the most common questions. The helpdesk can be contacted at: 1-765-285-1517 or email at COURSE GRADING & SCALE: Points Final Grade From To Weekly quizzes 120 A 840 900 A- 810 839 Weekly participation 120 B+ 780 809 Reflective report 80 B 750 779 B- 720 749 Case study 180 C+ 690 719 3 Exams 400 C 660 689 TOTAL: 900 C- 630 659 D+ 600 629 D 570 599 D- 540 569 F <540 GRADING POLICIES: Grades are private and available only on Blackboard. Communication with the instructor of a confidential nature is to be conducted via you BSU Blackboard email only. Page 3 of 3


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