week 1 notes mgmt
week 1 notes mgmt MGMT 301
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This 1 page Class Notes was uploaded by Evangelos Katradis on Sunday February 7, 2016. The Class Notes belongs to MGMT 301 at Pennsylvania State University taught by Ronald Johnson in Winter2015. Since its upload, it has received 14 views.
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Date Created: 02/07/16
Chapter 1: Managers & The Mgmt. Process Manager execution Leader Strategy Levels of Management: Traditional Pyramid top to bottom: CEO, Senior managers, middle managers, line managers, non managerial workers ex. Pepsico, Unilever exist globally in military, religion, education, government, business Inverted Levels of Management: top to bottom: customers, operating workers, team leaders/middle managers, senior managers, CEO ex. W.L. Gore interpersonal role figure head, leader, liason informational role monitor, disseminate, spokes person decisional role negotiator, disturbance handler, resource allocator, entrpreneur Management process: 1. Planning setting performance objectives & deciding how to achieve them 2. Organizing arranging tasks, people and other resources to accomplish the work 3. Leading inspiring people to work hard to achieve high performance 4. Controlling measuring performance and taking action to ensure desired results Robert Katz: Conceptual Skill: Big picture Human Skill: People Skill/ emotion intelligence Technical Skill: Reports, analysis, presentation
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