Weekly Notes for Week of February 1 - February 5
Weekly Notes for Week of February 1 - February 5 Management 301
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This 3 page Class Notes was uploaded by Ethan Ezratty on Sunday February 7, 2016. The Class Notes belongs to Management 301 at Pennsylvania State University taught by Professor R. Johnson in Spring 2016. Since its upload, it has received 22 views. For similar materials see Management 301 in Business, management at Pennsylvania State University.
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Date Created: 02/07/16
Chapter 2 Management Perspectives: Theory & Practice In Time & Place Our Focus: -‐Western Business from Start of Industrial age (1700s-‐1800s) Big 3 Approaches to MGMT theory & practice -‐Classical -‐Behavioral -‐Modern Management Approach 1-‐ Classical Pioneers for Classical Management Research -‐Scientific Management-‐ Frederick Taylor -‐Bureaucratic Organization-‐ Max Weber -‐Administrative Principles-‐ Henri Fayol Frederick Taylor-‐ Scientific Principles -‐Develop a science for each job -‐Hire workers with right ability -‐Train & motivate workers (science) -‐Support workers (based on science) -‐GOAL-‐ secure maximum prosperity for employer and employee Max Weber-‐ Bureaucratic Organizations -‐Clear division of labor -‐Hierarchy of authority -‐Formal rules and procedures -‐Impersonal -‐Careers based on merit -‐KEY-‐ Power= ability to coerce actions Authority= actions taken voluntarily Henri Fayel-‐ Administrative Principles -‐Foresight/planning -‐Organization -‐Command -‐Coordination -‐Control -‐KEYS-‐ Scalar Principles = clear communication Unity of Command= one boss per person Management Approach 2-‐ Behavioral Pioneers for Behavioral Maggement Research -‐Hawthorne Studies-‐ Elton Mayo -‐Theory X&Y -‐Human Needs Study-‐ Abraham Maglo Elton Mayo-‐ Hawthorne Study -‐Studied: -‐Use -‐Change -‐Fostered -‐Result: -‐No direct relationship found -‐ Researcher attention was key -‐Groups have negative / positive influence on member tendency -‐***PRODUCTIVITY INCREASED REGARDLESS OF INCENTIVE -‐Hawthorne Effect: Tendency to live up to expectations Abraham Maslow’s Hierarchy of Needs: -‐Top: Self-‐actualization needs, esteem needs; social needs, safety needs, physiological needs -‐******Maslow Applied: on boarding-‐ way to bring people into a company Theory X & Y-‐ Douglas McGregor -‐both theories are from perspective of managers -‐reflection how managers think work should be done Theory X: dislike work, lack ambition, follow not lead, resist change, irresponsible Theory Y: Willing to work -‐KEYS-‐ 1. Reflects ways managers manage today 2. Practically-‐ a mix of both approaches used Management Approach 3-‐ Modern Modern Approaches to Management -‐Operations & Management Science -‐Ex: -‐Network Models -‐Forecasting -‐Inventory Analysis -‐Queuing Theory -‐Linear Programming -‐Customer Driven Systems -‐Resources In -‐> Bus. Creates -‐> Out Customers -‐Contingency Thinking -‐Quality MGMT Evidence Based MGMT -‐Quality MGMT -‐ Six Sigma -‐Lean Principles -‐High Performance Orgs.
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