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Lecture 2/2/16-Differences and Barriers in InterComm

by: Jocelyn Rossell

Lecture 2/2/16-Differences and Barriers in InterComm Comm 3620

Marketplace > Ohio State University > Communication Studies > Comm 3620 > Lecture 2 2 16 Differences and Barriers in InterComm
Jocelyn Rossell
GPA 3.325

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notes from lecture five- interpersonal comm with Amy Nathanson
Intro to Interpersonal Communication
Amy Nathanson
Class Notes
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This 2 page Class Notes was uploaded by Jocelyn Rossell on Monday February 8, 2016. The Class Notes belongs to Comm 3620 at Ohio State University taught by Amy Nathanson in Fall 2015. Since its upload, it has received 22 views. For similar materials see Intro to Interpersonal Communication in Communication Studies at Ohio State University.


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Date Created: 02/08/16
February 2, 2016 • High versus lower class difference ⁃ poverty cultures ⁃ more fatalistic, external locus of control, feel that success is impossible ⁃ limited aspirations ⁃ seek immediate gratification ⁃ traditional, conservative, resist innovations ⁃ Middle class values tend to reflect more general american values ⁃ effort optimism­ if you work hard, you can achieve most goals ⁃ aim to improve our situation, make progress ⁃ accept innovations • Intercultural Comm ⁃ Comm between persons who have diff cultural beliefs, values, or ways of behaving ⁃ Includes comm between: cultures, races, ethnic groups, religious groups, nations,  smaller cultures within a larger culture (doc­ patient), genders ⁃ Inherently difficult because its our natural tendency is to seek out and like things  are familiar or similar to us ⁃ We want others to conform to us ⁃ Intercultural comm takes extra effort ▪ Barriers to intercultural comm: • Prejudice­ a negative social attitude held by members of one group toward        members of another group  ⁃ an attitude that biases perceptions ⁃ often leads to discrimination ⁃ legitimizes treating out group members as inferior ⁃ passed to others via communication ⁃ many who are prejudiced do not have direct contact with target group ⁃ PREJUDICE IS ALWAYS A NEGATIVE ATTITUDE ⁃ Devalues out­ groups for: ­ not being like us for being different ­ competing with us for scarce resources (competition) ­ threatening our way of life ⁃ these attitudes are upheld despite evidence to the contrary ⁃ out groups are seen as a threat and something to fear ⁃prejudices are based on biased cognitive models ⁃ prejudiced person doesn’t try to represent reality ⁃ prejudiced person wants to distinguish superior from inferior  ▪ Cognitive biases that maintain prejudice 1. negative interpretations ­ interpret everything members do as negative) 2. discounting  ­dismissing information that does not fit preconceived notion of members 3. fundamental attribution error  ­interpret negative behaviors as due to disposition rather than situation ­would reverse this for yourself, blame on situation 4. exaggeration ­to take any behavior of out group members and blow it out of proportion  ­make it bigger than it really is exaggerate it  ­ex: parent scolds child­ exaggerate it to child abuse 5. polarization  ­magnify differences between in­groups and out­groups ­think huge diff between me and them see differences not similarities ▪ Other Barriers: 1. Ethnocentrism ­ belief that our culture is better than others ­ “other cultures are backwards” ­ “people from other cultures are strange” 2. Assumed similarity ­we ignore differences and assume everyone is the same ­gloss over intercultural differences  ­can be good ­ treating everyone the same but we need to recognize and     respect cultural differences ­be aware and respect them try to adapt instead of just glossing over them ­seems like it would be harmless but isn’t ▪ Communicating prejudice ­ everyday communication keeps prejudices alive ­ stories, anecdotes, jokes, arguments ­ prejudiced comments often mistaken by disclaimers that give off illusion of     fairness ­ “ some of my best friends are…” ­ “I’m not prejudiced but..” ▪ Improve intercultural comm ­ enhance cultural sensitivity  ­ be aware of and acknowledge cultural differences ­ reduce ethnocentrism  ­ avoiding over attribution  ­ attributing too much of a person’s behavior to one characteristic ­“ she’s saying or doing that because she’s a woman”


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