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week 3 notes

by: Lordiah Obas

week 3 notes MGT 250

Lordiah Obas

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updated and everything that is needed to memorized for the exam
Managerial and Organizational Concepts
Shinwon Noh
Class Notes
mgt 250
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This 8 page Class Notes was uploaded by Lordiah Obas on Monday February 15, 2016. The Class Notes belongs to MGT 250 at Pace University taught by Shinwon Noh in Spring 2016. Since its upload, it has received 11 views. For similar materials see Managerial and Organizational Concepts in General at Pace University.


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Date Created: 02/15/16
PROFESSOR SHIWON NOH MANAGERIAL AND ORGANIZATION -MGT250 Lordiah Obas MGT 250 M ANAGERIAL & O RGANIZATION C ONCEPTS LUBIN S CHOOL OF B USINESS P ROFESSOR SHINWON N OH S PRING 2016 Week 1 (1/28/16): Management: getting work Effectiveness: accomplishing task through others effectivelto fulfil organizational goals. efficiently. Managers: individuals in Efficiently: the most outorganization who direct and the least amount of inputoversee other people Types of managers: Top (CEO, chairman, president) Middle (district or division) First-line (supervisor, shift managers) Team leaders Four Function of managers  Planning: achieving a goal  Controlling  Organizing: who is what  Leading(commanding): motivating or encouraging Roles of managers Interpersonal:  Figurehead, performs social/ceremonial/legal duties  Leader  Liaison, dealing with people outside their units Informational:  Monitor, scan their environment for info  Disseminator, sharing the collected info with subordinates / other in the companies  Spoke person Decisional:  Entrepreneur: adapting themselves, subordinates, unit to change  Disturbance handlers: responding to pressure/problems need immediate attention/action  Resource allocator: decision who gets what resources and in what amount  Negotiator: negotiate schedules, project, resource and employee raises Skills of Managers  Technical- procedures, techniques, and knowledge in getting the job done.  Human- ability to work well with others  Conceptual- see the organization as a whole  Motivation to manage Week 2 (2/4/15): Early Management: Examples  Egyptians pyramids th  Venetian arsenal (13 century)  Industrial Revolution Scientific Management Taylor  Used scientific methods  To fix the problems of soldiering  To find the “One Best Way” of doing work  Time study (e.g., Science or Shoveling) Gilbreth  Motion study (e.g., bricklaying) Gantt: Gantt Chart Bureaucracy Weber 1. Traditional authority 2. Charismatic authority 3. Rational-legal authority Administrative Management Fayol  Administrative ability is more important than technical ability  14 Principle of Management- division of labor Human Relations Follett  Efficiency alone is not enough; treat your employees well  Conflict resolution  Distributive: win-lose (zero-summary)  Integrative: win-win Mayo: Hawthorne Studies  6 workers separated from the factory for experiment  Originally designed as scientific management experiment  But, productivity increased regardless of lighting. Why?  Paid more attention  Cohesiveness Barnard  Employees’ willingness to corporate is the key to success  Zone of indifference: where employees automatically accept managerial authority Contingency Management Week 3 (2/11/16) Taylor’s Four Principle of Scientific Management Taylorism 2. Scientifically select and then train, teach and develop the workman 3. Heartily cooperate with the workmen 4. Divide the work and the responsibility between the management and the workmen Environment Uncertainty Resouce Scarcity Complexit y (simple vs. complex) Change (stable vs.dynami c) =UNCERTAINTY th **** MGMT, 8 Edition, William, Chuck**** Organizational Culture - A set of values, beliefs, and attitudes shared by organizational members Three levels of cultures 1. Artifacts: seen 2. Value: heard 3. Assumptions: believed How Cultures Form  Founder  Selection  Top Management  Socialization How employees Lean Culture  Story  Ritual (company charts)  Material Symbols (office size/layout)  Language (acronym)


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