Week Notes tcem h 105
Popular in Lodging Management and Operations
Popular in Hospitality
This 2 page Class Notes was uploaded by Kaley Manspeaker on Wednesday February 17, 2016. The Class Notes belongs to tcem h 105 at Indiana University Purdue University - Indianapolis taught by Professor Miller in Spring 2016. Since its upload, it has received 12 views. For similar materials see Lodging Management and Operations in Hospitality at Indiana University Purdue University - Indianapolis.
Reviews for Week Notes
Report this Material
What is Karma?
Karma is the currency of StudySoup.
You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!
Date Created: 02/17/16
Lodging and Operations Management Lecture Notes Departments: Housekeeping staf Scheduling and turnover Guest room cleaning Public area cleaning Inventory and control Employee safety Housekeeping Staf: Executive housekeeper Public, guest room, linens, supplies assistants Inspector- training and monitoring team House staf- deep cleaning and furniture moving Laundry- sort, pre-treat, chemical knowledge Guestroom Attendants- day, bath, and night Runner- Floor linen closet stock, on-demand Linen room supervisor and attendants- count and move to floors Scheduling and Turnover: 10 – 15 day schedules with 1-3 day adjusts Know forecasts 30 minutes per room, 30 minute lunch, 15X2 breaks 200 X 80% = 160 rooms 4800min/60 = 80 hours = 10 ppl working Turnover % = New and separations / Employees X 100 Public Area Cleaning: Rotation through the day Know hotel’s schedule of events Teamwork – multiple people have responsibility vs. room attendants having own area Continual inspection Inconspicuous, observant, and efficient Employee Safety: Large debts – accidents happen OSHA- Occupation Safety and Health Act – standards Elements: chemical, burn, rushing, wet floor, personal decisions HAZCOMM- Hazard common standards Economic impact Accident prevention- training, observance, alert
Are you sure you want to buy this material for
You're already Subscribed!
Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'