Management 320, Chapter 5 Notes
Management 320, Chapter 5 Notes MGT 320: Leadership
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This 2 page Class Notes was uploaded by Leslie Anne Mall on Wednesday February 17, 2016. The Class Notes belongs to MGT 320: Leadership at a university taught by Diane Johnson in Spring 2016. Since its upload, it has received 8 views.
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Date Created: 02/17/16
MGT 320 Chapter 5 Notes Leadership Mind and Emotion Mental model: theories people hold about specific systems in the world and their expected behavior Supreme Court Justice Moore is completely against same sex marriage but the law says it is legal Based on perceptions and assumptions. Takes perceptions and create assumptions to then act on them Assumptions: taking or beginning to take power or responsibility Lead to our mental models Contextual intelligence: a leadership competency based on empirical research that integrates concepts of diagnosing context and exercising knowledge Global mindset: the ability of managers to appreciate and influence individuals, groups, organizations, and systems that represent different social, cultural, political, institutional, intellectual, or psychological characteristics Independent thinking: questioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others Ignoring group-think and creating own assumptions Open-mindedness: relates to the way in which people approach the views and knowledge of others Systems thinking: the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns Personal mastery: the discipline of mastering yourself; it embodies clarity of mind, clarity of objectives, and organizing to achieve objectives Trying to focus on the end goal What do you really want to accomplish Cognitive intelligence: the ability to reason, plan, solve problems, think abstractedly, comprehend complex ideas, learn quickly and learn from experience IQ Overall ability to use smarts General intelligence Experiences affect intelligence Emotional intelligence: a persons’ abilities to perceive, identify, understand, and successfully manage emotions in self and others Self-awareness: the ability to recognize and understand your own emotions and how they affect your life and work Self-management: the ability to to control disruptive, unproductive, or harmful emotions and desires Social awareness: one’s ability to understand others Relationship management: the ability to connect with others and build positive relationships Emotions: a natural instinctive state of mind deriving from one’s circumstances, mood, or relationships with others An important ability for leaders is to understand the range of emotions people have and how these emotions may manifest themselves Anger, sadness, relief, fear, enjoyment, love, envy, disgust, pride, guilt, etc. Emotional contagion: leaders who are able to maintain balance and keep themselves motivated can serve as positive role models to help motivate and inspire those around them Heart:
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