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Management 320, Chapter 5 Notes

by: Leslie Anne Mall

Management 320, Chapter 5 Notes MGT 320: Leadership

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Leslie Anne Mall


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About this Document

These notes contain chapter 5 notes.
Leadership and Ethics
Diane Johnson
Class Notes
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This 2 page Class Notes was uploaded by Leslie Anne Mall on Wednesday February 17, 2016. The Class Notes belongs to MGT 320: Leadership at a university taught by Diane Johnson in Spring 2016. Since its upload, it has received 8 views.

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Date Created: 02/17/16
MGT 320 Chapter 5 Notes Leadership Mind and Emotion  Mental model: theories people hold about specific systems in the world and their expected behavior  Supreme Court Justice Moore is completely against same sex marriage but the law says it is legal  Based on perceptions and assumptions. Takes perceptions and create assumptions to then act on them  Assumptions: taking or beginning to take power or responsibility Lead to our mental models  Contextual intelligence: a leadership competency based on empirical research that integrates concepts of diagnosing context and exercising knowledge  Global mindset: the ability of managers to appreciate and influence individuals, groups, organizations, and systems that represent different social, cultural, political, institutional, intellectual, or psychological characteristics  Independent thinking: questioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others  Ignoring group-think and creating own assumptions  Open-mindedness: relates to the way in which people approach the views and knowledge of others  Systems thinking: the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns  Personal mastery: the discipline of mastering yourself; it embodies clarity of mind, clarity of objectives, and organizing to achieve objectives  Trying to focus on the end goal  What do you really want to accomplish  Cognitive intelligence: the ability to reason, plan, solve problems, think abstractedly, comprehend complex ideas, learn quickly and learn from experience  IQ  Overall ability to use smarts  General intelligence  Experiences affect intelligence  Emotional intelligence: a persons’ abilities to perceive, identify, understand, and successfully manage emotions in self and others  Self-awareness: the ability to recognize and understand your own emotions and how they affect your life and work  Self-management: the ability to to control disruptive, unproductive, or harmful emotions and desires  Social awareness: one’s ability to understand others  Relationship management: the ability to connect with others and build positive relationships  Emotions: a natural instinctive state of mind deriving from one’s circumstances, mood, or relationships with others  An important ability for leaders is to understand the range of emotions people have and how these emotions may manifest themselves  Anger, sadness, relief, fear, enjoyment, love, envy, disgust, pride, guilt, etc.  Emotional contagion: leaders who are able to maintain balance and keep themselves motivated can serve as positive role models to help motivate and inspire those around them  Heart:


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