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by: Louise Alessandra Laguit

Consulting BNAD 100

Louise Alessandra Laguit
GPA 4.0

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Establishing relationships with clients, the types of consulting firms, the dynamics of engagements, skills required for consulting, and lifestyle implications and benefits of consulting.
Language and Context of Business
Robert Matteucci
Class Notes
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This 3 page Class Notes was uploaded by Louise Alessandra Laguit on Wednesday February 24, 2016. The Class Notes belongs to BNAD 100 at University of Arizona taught by Robert Matteucci in Winter2015. Since its upload, it has received 17 views.


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Date Created: 02/24/16
Wednesday, February 24, 2016 BNAD 100 Consulting (Rich Boulder) consultant an expert who gives advice contractor a person who contacts to furnish supplies or perform work at a certain price or rate Consulting engagements blends the responsibilities of consultants and contractors. Consulting and Engagements people-based “product” hard to describe the “product” buyer struggles to distinguish between providers no identical occurrences communication between buyer and seller proves critical to achieve a meeting of the minds establishing communication requires relationship Establishing Relationships understand the customer’s business (how they make money, the customer’s business model) understand the customer culture (how they think) understand the personal decision-making style of the client 1 Wednesday, February 24, 2016 Types of Consulting Firms elite strategy firms (Bain, Boston Consulting Group, McKinsey) “mega” IT/business process consulting firms (Accenture, Deloitte, IBM, CapGemini, PwC, EY, Cognizant) niche/boutique firms (Acquity Group, The Camden Group, Fiscal Management Associates, The Hackett Group, IDEO, Point B, Clerestory, Freed Associates) Engagements client initiative role of the entry-level consultant role of the consulting firm e.g. increase top-line revenue (client initiative), identify opportunities to expand into Latin America (the consulting firm), research consumption of good and tariffs in Latin America (entry-level consultant) Skills analysis (generate good business ideas): aptitude and expertise in different processes) ↓↓ project management (that can be put into practice): establish feasibility and costs; status reports ↓↓ relationship-building (and that people will find agreeable): human relation expertise to build strong, long-term interpersonal relationships; trust and integrity Relationships do not require “friendship” or any particular gender or marital status 2 Wednesday, February 24, 2016 do not imply any particular activity require a mutually understood set of values (rewards, influences) and the ability to communicate effectively and efficiently with the other person (details, adequate time to make decisions) Lifestyle Implications travel: the client’s “somewhere”; frequently requires living “somewhere else”; necessary; requires a life strategy compatible with being “away”; no personal commitments between Monday morning and Thursday evening; requires a strong, supporting spouse relationship-building: requires face-to-face interaction; virtual communication works well for exchanging information, but not for building relationships Benefits exciting different challenges with each engagement people/political issues change with the situation always learning travel in higher circles than equivalent internal sources high-risk/high-return career 3


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