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Lecture 3

by: zhang san
zhang san

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Com in Global Contexts
Graham Dixon
Class Notes
25 ?




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This 25 page Class Notes was uploaded by zhang san on Wednesday February 24, 2016. The Class Notes belongs to COM105 at Washington State University taught by Graham Dixon in Fall. Since its upload, it has received 57 views. For similar materials see Com in Global Contexts in Communication Studies at Washington State University.

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Date Created: 02/24/16
Lecture 3 | 05/14/2015 and Negotiation Cross-Cultural Communication Communication Offshoring Culture and How do we manage offshoring? OfcertriCslTvicpsactirsoesa company moving • • Verbal Communication – Contextormtftvepsucco • • • Indirect and Direct Styles High cLowextcutturcu:iurei:tirndtnndiec • • Verbal Communication: Quantityooodssotiyonyaceet • • • • Contextual & Personal Styles •onttemtialstnln•ertsnivishyloituepoutra- Affective & Instrumental Styles AffboiveiInsoniitaatedmiintigesler.ersiti • • Communication Flows DowinfrmrapwnamoCubcadonataanssursiof • • Communicationhome country’s language is Barriers to Cross-Cultural important Lanouame,1. Language:culture, and nonverbal • formality Barriers: Geography and styles of Expcomtmtunieefetadif,rszelenscultures • • referent  Barriers: Perception PercepDififArRcuyonStructural issuesages • • • • Barriers: Culture=Class and familiarityiarity in • 1. US 2. Arabic Time differences  Barriers – Geography and time Geoigaphicspacek schedules • Nonverbal Communication Kinesocehrihrmmistics • • • • ) )- conveying messages through haptics Kinesics oculesics PosGerturesyeusontact( contact and gaze • • • Study of communication through:cultural differences • • Proxemics IntPereocPtdiiadnceance Studoyoveyheewssageeople use physical space to • Chronemics LinIndicdeualingsemlpashtiggs secondary to involvement Monochro Poiychronic – – How time is used in a culture • Chromatics Use of color to communicate message • What does this do for us? Advertising? PR? Effectiveness Achieving Communication – –Iopalrsonal Improve feLedbuulnrylarminlexibility and cooperation • • • • Negotiating Across Cultures Negormitren:Proicotaofrivrgaiaisout Types of Negotiation Distnitutietneenegiotation • • The Negotiating Process PlaInierpererAilretntirtlaiebuifoing • • • • • Affects of Cultural Differences Tendutuappmormesnegontations using our own • • Negotiation T actics Lopaacei:BeLeeetsholrlRnlatotistions take • • • SeparcGspnernleoesiipertiesiaions NegotiGeneral Principlesenefit •


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