Popular in Intro Organization Communication
verified elite notetaker
Popular in Journalism and Mass Communications
This 3 page Class Notes was uploaded by Bailey Kantner on Monday February 9, 2015. The Class Notes belongs to COMM3325 at Ohio State University taught by Axel Westerwicke in Fall. Since its upload, it has received 154 views. For similar materials see Intro Organization Communication in Journalism and Mass Communications at Ohio State University.
Reviews for ORG_CHAP1
You're awesome! I'll be using your notes all semester :D
-Fanny Flatley V
Report this Material
What is Karma?
Karma is the currency of StudySoup.
Date Created: 02/09/15
Organizational Communications Chapter 1 Supplement 121 Communication and the Changing World of Work A Examples why communication and cooperation are not easy tasks 1 different identities 2 diverse worldview 3 different personalities 4 the idea that everything to negotiableopen to interpretation B the definition of Effective communication constantly changes 1 Effective communication varies a by company or industry b c d 2 It must be flexible and dynamic 3 It has to be situated must fit and perishable must go to be effective C It is important to know your coworkersmanagersorganization structure regulations and external environment to communicate effectively D World Events change the way people think and feel 1 dimensions of loyalty time and space have changed dramatically a loyalty yesterday a respectable CEO with responsibility for thousands of employees today a prisoner b Time yesterday a stock of great worth for retirement today recycling paper c Space yesterday a civil war on the other side of the world on tv today the fall of the world trade center in NY E Today s corporations 1 Key goal making profit a those who make no profit cannot pay salariesinvest in new productsadvertise productsetc 2 Competition creates pressure b higher productivity lower costs 3 Changes in society create pressure a b c People care about democratic principals and freedom even at work F Globalization 1 positive changes a companies can more easily access new markets b Worldwide innovations international knowhow standards regulations 2 the most critical discussed issue of globalization a b the worldwide competition about the lowest possible labor costs Pro companies from developed countries like the us europe japan can remain competitive help for the economics of less developed countries new international customers Contra Organizational Communications Chapter 1 Supplement 121 plant closings and widespread layoffs in the home country questionable labor practices underpayment pressure inappropriate safety standards G Globalization means quotmulticultural managementquot 1 Management of customers suppliers and employees from and in different countries and cultures 2 Advanced communication skills are necessary diff languages diff cultures 3 Knowledge of the market regulations gov ts H Communication technology made global markets and today s economy possible 1 Globalization requires companies to communicate in ways that transcend space and time 2 computerized communication networks allow companies for worldwide coordination production orders schedule work recruit employees and market services 3 comm networks are quotdigital nervous systemquot Competition and the Urgent Organization 1 Time most important business factor a the reason increased competitiveness The first product of its kind on the market can set prices and can often set standards b customers increasingly expect to get exactly what they want quality and quantity when they want it just in time 2 Advantages of speed a b Businesses today compete over who can provide the quickest response to customer inquiries and concerns J Turbulent Environments 1 the environment of an organization includes a customers b competitors c suppliers d investors e relevant gov ts f natural environments very complexfast changing environment Companies are in constant fear of unexpected events 2 How to survive in turbulent environments a Rapid information retrieval market research customer focus groups scanning approaches within the Internet valid info is most important about competitors the market etc efficient access to high quality information is crucial informal comm networks are important K The new quotsocial contractquot between organizations and employees 1 the loyalty and trust between employers and employees has been tarnished a executive misconduct Organizational Communications Chapter 1 Supplement 121 b big layoffs 2 staying with one company for decades is no longer the norm 3 Employees can no longer expect to climb a predictable corporate ladder L The new focus of employees 1 2 3 participation in decision making 4 Always searching for a better job