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RHM 421-320 February 16 Notes

by: Anna Wynn Rodgers

RHM 421-320 February 16 Notes RHM 421-320

Anna Wynn Rodgers
GPA 3.23
Hospitality Law

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Hospitality Law
Class Notes
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This 2 page Class Notes was uploaded by Anna Wynn Rodgers on Friday February 20, 2015. The Class Notes belongs to RHM 421-320 at University of Alabama - Tuscaloosa taught by Teer in Spring2015. Since its upload, it has received 106 views. For similar materials see Hospitality Law in Public Health at University of Alabama - Tuscaloosa.

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Date Created: 02/20/15
RHM 421320 Notes February 16 2015 Hotel Rights amp Guests Rights Premises Liability Hotel Histoq Hotels could receive and not receive guests between 1400s mid 1900s Had the right to who or what they wanted to receive Hotel Rights There are some legal expectations an innkeeper has a right to Sti active todav Innkeepers can kick out guests disturbing the hotel If a guest is threatening communicable disease weird creepy etc not necessarily armed an innkeeper does not have to receive them Innkeeper has the right to be paid if guests don t pay they are not able to stay There is a law that if guests do not pay innkeeper can keep their belongings until further notice someone steals credit card and pays for hotel and gets caught charged with theft of service because they were not trying to pay with own money has the right to check inspection rules of coding and safety etc 0 Power to shut hotel down Not used as much anymore Point of view of Guests Rights Back in the day once you were received you were supposed to be protected Right to be safe and secure Even today hotel has the right to turn away guests if disorderly and dangerous Hotel can ban concealed weapons It is not legal to refuse admission of certified service animal You can be refused as a guest if there are no available accommodations or you are not able to pay set up many protected classes 0 You cannot be refused service simply because you are a part of protected class 1 Race 2 Color 3 National Origin 4 Religion 5 Sex This law brought complete change to society Legally this law made inroads of the rules to the rights of the innkeeper Places of Public Accommodation may not discriminate refuse service segregate to members of protected class Privacy and Confidentiality Guests have the right to privacy amp confidentiality to a certain extent Guests have a right to have what they are doing in private kept confidential RHM 421320 Notes February 16 2015 A guest in a hotel has the same constitutional rights that they do at own home Hotel has a right to reserve entry by Ecltyh es Right to safe environment 9 well maintained physical plant and reasonable m39v security measures For dangerous areas pool playground etc they need to be up to the norm Guests have a right to expect their belongings will be safe Alabama law requires a Safe for guests to put valuables in Have right to have locks on door when you turn something over for safe keeping expecting that something to be in the same condition when it is returned 0 Most common for hotels is valet parking expect your car not to have scratches or dents o A delivery of goods amp personal property from one person to another in the good condition that it was originally in highest form of legal relationship 0 When you turn your car over luggage etc A more recent protected class that has been set up is people with disabilities ADA Americans with Disabilities Act deals with requirements to remove barriers to access public accommodation places of lodging establishments serving fooddrink places of public gathering General requirements providing goods amp services to people with disabilities on an equal basis with the general public To get in and get out o Removing barriers 0 Making facilities useful 0 E ui ment am lifies sound q p p Ramps steps braille doonNav Widths etc 0 Bathrooms and elevators accessible Requirements that people with disabilities would get all the same goods amp services unless doing so would fundamentally alter the goods and services a place of accommodation that does not meet ASA unless they comply Enforcement also happens through private lawsuits when individuals sue a place of accommodation that is not ADA compliant 1 Court orders to comply 2 Civil money damages


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