InterComm. week 6
InterComm. week 6 Interpersonal Communication 20001
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This 3 page Class Notes was uploaded by Madeline Mitchell on Saturday February 21, 2015. The Class Notes belongs to Interpersonal Communication 20001 at Kent State University taught by Dr. Bihn-Coss in Winter2015. Since its upload, it has received 103 views. For similar materials see Interpersonal Communication in Communication Studies at Kent State University.
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Date Created: 02/21/15
Interpersonal Communication Week 6 Lecture Notes Dr BihnCoss Kent State University Perception 501 Selectionstimulation 9 selective perception 9 Selective attention only pay attention to certain things Selective exposure only expose themselves to certain things 0 Organization 9 By proximity closeness where things are By scheme category By script what is said done 0 Interpretation 9 evaluation of info 0 To be liked 9 Immediacy selfdisclosing to create closeness Affinity seeking attery enthusiasm Politeness preserving others positive face and autonomy To be believed credibility competence character charismatic To excuse failure selfhandicapping and selfserving bias To hide faults use selfmonitoring strategies 9 only presenting positive images and suppressing negative To secure help selfdeprecate claiming to be incompetent amp unable To be followed using in uencing strategies Through power strategies Through stressing prior experience To confirm selfimage behaviors confirm selfimage Listening Importance of listening Listening is a crucial skill in the professional workplace and helps establish and communicate power It also has personal benefits of learning relating in uencing playing and helping Process of listening 1 hearing TIPS avoid distractions focus your attention and maintain your role as listener 2 TIPS avoid assuming you understand see message from speaker s POV ask questions rephrase paraphrase 3 TIPS focus on central details organize what you hear unite new w old and repeat names and key concepts 4 TIPS suspend evaluation until you fully understand distinguish from personal interpretations recognize fallacies 5 TIPS support the speaker nonverbally use quotIquot statements in response resist solving others problems focus on others let people finish their thoughts sentences
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