New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

March 3-5 Notes

by: Becca Savino

March 3-5 Notes MIS 441

Becca Savino
GPA 3.5
Global eCommerce
Mr. Vithayathil

Almost Ready


These notes were just uploaded, and will be ready to view shortly.

Purchase these notes here, or revisit this page.

Either way, we'll remind you when they're ready :)

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

Global eCommerce
Mr. Vithayathil
Class Notes
25 ?




Popular in Global eCommerce

Popular in Computer Science and Engineering

This 5 page Class Notes was uploaded by Becca Savino on Friday March 6, 2015. The Class Notes belongs to MIS 441 at Washington State University taught by Mr. Vithayathil in Winter2015. Since its upload, it has received 86 views. For similar materials see Global eCommerce in Computer Science and Engineering at Washington State University.

Popular in Computer Science and Engineering


Reviews for March 3-5 Notes


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 03/06/15
Tuesday 33 Goal of CRM that people expect to be there but isn t Cannot guarantee that it increases sales Order acquisitions are complex and difficult to manage Need for customized products New distribution channels Multiple pricing options Selling complexity Productneeds complexity Every tiny little step in the buying process has to be mapped out and coded Mass customization Builttoorder ETC 0 Alter assembly process to accept customerspecific order 0 Tailor made to fit each customers specific needs 0 Virtual BTO I Main problem with online customizable shoe place When the shoes don t fit they are customized so you can t resell them Or customers just didn t like them 0 There are still certain things that eCommerce can t solve customization is one of them Module 10 Technological Backbone of EBusiness HR wasn t included in the original ERP 0 Major payroll company s Paychecks ADP ERP Systems caught fire among dotcoms 0 Prices dropped companies got screwed Evolution Wave 1 Manufacturing Integration MRP 0 1960 s 0 Y2K was a major potential problem I No one knew what would happen when it hit 2000 o Showed that technology could link disconnected business functions Wave 2 Enterprise Integration ERP 0 1980 s 0 Business drivers of ERP I Replace old legacy systems to gain greater control help globalization integrate entire system across enterprise 0 Y2k Preparation in 1999 Wave 3 CustomerCentric Integration CRP o Evolved into CRP to enhance customer experience Wave 4 Interenterprise Integration XRP 0 Extended resource planning 0 Synchronize trading with partners 0 Everything happens electronically ERP Definition A system that integrates all aspects of a business including planning manufacturing human resources accounting finance sales and marketing Attempts to integrate all departments into a single system that will serve all needs of all the different departments Runs off of a single database so communication is much easier Reasons for Implementing Integrate Financial data Customer Order information Standardizing Manufacturing process Reducing inventory Standardizing HR information ERP Projects key questions How long 0 On average 13 years Will it fit my business 0 Two options I Change business to fit software Changing your entire business process I Change software to fit business Hard to adapt to change Who will maintain it I You have to look at your specific situation to see which needs to adapt 0 Both are expensive How much will it cost 0 Average cost 15 Mil When will we see a return 0 About 8 months on average 0 Median annual saving 16 M Be Aware of Hidden Costs 0 Training 0 Integration Testing Customization Data Conversion Data Analysis Consulting Fees Keeping your staff Implementation Teams Waiting for RIO always delayed Performance drops because of the new way of doing things OOOOOOOO Implementation Issues 0 Either Big Bang or Phased 0 Big Bang Implementation Old system is gone and new system is in place 0 Franchising Strategy Pilot strategy 0 SlamDunk A few processes at a time Software as a service cloud computing 0 Faster implementation time o No software to install in premises 0 Automatic updates 0 Cheaper up front costs 0 Payforuse Thursday 35 Nestle s ERP The Shane Company going bankrupt because of a failed ERP The stock plummeted because of the implementation time too much money A reason why ERP system fails is because upper management sees it as a software project even though it s a management project Saved 325 Million on ERP system Module 11 Supply Chain Management Is it B2B Commerce Two issues Negotiation 0 Pricing terms information secrecy Integration 0 Two types of B2B Ecommerce Public 0 Transaction based 0 Good for unlading excess inventory Private Industrial Networks 0 Relationshipbased 0 Higher need for trust Collaborative B2B commerce Use of digital technologies to permit organizations to collaboratively design develop build and manage products though their life cycle 0 Coordination costs have dramatically decreased in our internet age Need for SCM Is the coordination of material infor amp financial ows between and among all the participating enterprises in a business transaction 0 Material Flows 0 Information Flows 0 Financial Flows Always over share instead of under share so that every dept can have up to date information Major focus of SCM 0 Competitive advantage 0 Speeding up time to market 0 Reduce costs 0 Partnerships eg FedEx and Amazon Investment Trends 0 Dispersing manufacturing and distribution facilities 0 Responsive over efficient o Accepting lower margins to maintain and increase market share SCM Planning and Execution 0 Planning 0 Better operating decisions 0 Adjust to production and distribution plans 0 Allow info sharing 0 Executing 0 Provide visability o Automate automate automate Key Issues 0 Globalization 0 Overseas Manufacturing new phenomena 0 Reverse globalization has been happening reduce transportation costs 0 Radio Frequency Identification o Embeds the chips into everything 0 Streamlines inventory I Didn t work as well as they hoped 0 CSR Corporate social responsibility 0 Reducing carbon footprint 0 Softwareasaservice 0 Latest development game changer 0 You can rent it from the cloud Roadblocks to SCM 0 Trust 0 Internal resistance to change 0 Make those being affected by the change part of the process 0 Learning curve Potential Disadvantages to eBusiness Supply Chain 0 Increased transportation handling costs 0 Large initial investment Drop Shipping Facilitate the sale but don t keep inventory on hand 0 Advantages Elimination of large inventory 0 Postitive cash ow cycle 0 Risks backordering o Scams Three Important Paperless eCommerce Flows 0 Information 0 Goods 0 Money


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Jennifer McGill UCSF Med School

"Selling my MCAT study guides and notes has been a great source of side revenue while I'm in school. Some months I'm making over $500! Plus, it makes me happy knowing that I'm helping future med students with their MCAT."

Bentley McCaw University of Florida

"I was shooting for a perfect 4.0 GPA this semester. Having StudySoup as a study aid was critical to helping me achieve my goal...and I nailed it!"


"Their 'Elite Notetakers' are making over $1,200/month in sales by creating high quality content that helps their classmates in a time of need."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.