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This 1 page Reader was uploaded by Hugo Veronica on Friday May 27, 2016. The Reader belongs to a course at a university taught by a professor in Fall. Since its upload, it has received 7 views.
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Date Created: 05/27/16
HUGO A. VERONICA 719 Chestnut Street Unit A • CHICO, CA 95928 • (805)3949599 • HVERONICA@MAIL.CSUCHICO.EDU Objective: Seeking to improve my professional and educational experience, with the ultimate goal to apply my background in Psychology, Business, Sales, and Marketing into helping individuals, groups, and corporations in need. Education & Accomplishments: California State University, Chico Bachelor of Arts in Psychology May 2017 Emphasis: Industrial & Organizational Psychology Minor in Business Administration and Fall 2015 Member of Psi Chi, the International Honors Society in Psychology Inducted May 2015 Founding Member and Prospective New Member Coordinator of Pi Sigma Epsilon, Eta Theta Chapter October 2015/Spring 2016 Awarded Dean’s List membership for 3 semesters. (Fall 2014/ Spring 2015/Fall 2015) Professional Work Experience: California State University, Chico, Student Services Center 110Chico, CA Call Center Student August 2014 Current ● Demonstrated the ability to operate multiphone lines, greeting visitors, and transferring calls to the appropriate department. ● Advised students with questions about university registration, records, and other general concerns while providing exceptional customer service. ● Knowledge in utilizing programs such as Microsoft Outlook, Microsoft Word, Microsoft Powerpoint, and the Oracle database, as well as sending and receiving faxes and emails. USA Staffing Oxnard, CA Temporary Employee at Smucker's Strawberry Company June 2014 August 2014 ● Collaborated in assembly line production. ● Demonstrated ability to learn and implement factory safety rules and regulations. ● Completed 810 hour shifts on a 45 day a week basis. Jersey Mike’s Subs Oxnard, CA Crew Member August 2012 July 2013 ● Provided a welcoming and clean environment for customers during their meals and social events. ● Demonstrated the ability to perform under pressure, ability to coordinate multiple orders while leading, empowering, training and supervising other employees all while demonstrating proper etiquette and treating customers with respect and equality at all times. ● Opened, closed, and maintained the restaurant (includes all cleaning tasks + stocking of food options)
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