New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

Chapter 3 Summary

by: ckcheer12

Chapter 3 Summary MGT 557


Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

These notes are a chapter summary.
International Management
Huang Yungong
Class Notes
25 ?




Popular in International Management

Popular in Business, management

This 4 page Class Notes was uploaded by ckcheer12 on Wednesday June 15, 2016. The Class Notes belongs to MGT 557 at Murray State University taught by Huang Yungong in Summer 2016. Since its upload, it has received 16 views. For similar materials see International Management in Business, management at Murray State University.


Reviews for Chapter 3 Summary


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 06/15/16
Chapter 3 – Understanding the Role of Culture The point of this chapter is to understand how managers can have an upper hand in the  competitive industries by understanding the local culture and the business environment. Culture  is a huge aspect when dealing within business because there are different ways of life throughout the world so managers need to be international experts. Culture quotient or better known as  cultural intelligence has become known by how well a person can adapt or manage effectively  and efficiently in diverse settings. Cultural variables affect management decisions so it is wise to  have a knowledge of different behaviors and expectations from other countries. Underestimating  the significance of cultural differences can enormously hurt the company and relationship of the  business especially through company reports and management studies.  Another skill in the  workforce that can be helpful for managers is cultural sensitivity or better known as cultural  empathy. Managers can demonstrate this by having the awareness of and cares about others  individual cultures. People who can greatly benefit from empathy in the workforce is  international managers and by understanding the nature, and dimensions of how different  cultures work. Cross­cultural differences is the main cause of negative impacts within the  workforce such as failed negotiations and interactions, ultimately leaving losses to firms. One  effective way to diminish losses within a firm is to go through cross­cultural training to not only  adjust, but also enhance performance.  Culture throughout the workplace Shared responsibilities such as attitudes, codes of conduct, and overall expectations that  guide norms of behavior are shown in parts of societal cultures. These are shared values,  understandings, assumptions, and goals that are learned from earlier generations, imposed by  present members of society, and passed on to succeeding generations (Deresky, 2014). Evolution is seen throughout all cultures as they adapt to societies and is described as cultural diffusion.  This is seen through personal or business information that cross’s borders and demonstrates  change. Another example of this is creolization, where immigrants adopt certain aspects of  culture locally while still keeping aspects of their original origin. Some countries protect their  culture from any outside influences such as France because they want their immigrants to respect their values and assimilate into their society. Different environmental variables affect the way  management functions. The differences are depicted by societal or sociocultural variables,  variables of the culture involving religion and language, as well as national variables leading into economic, legal and political factors. Cultural variable show the values, norms, and beliefs  between different cultures which determine attitudes towards time, materialism, work,  individualism and change. These attitudes can affect motivation, commitment, productivity and  ethics. The expectations, goals, and norms of members of a certain group vary greatly between  one organization, company, institution or group to another which is defined as organizational  culture. Research as shown that societal culture is stronger than organizational culture which can  be demonstrated by disputes through the workplace. How culture effects an organization Convergence in the workforce can be argued that the effects of culture are evident more  so at the individual level than the organizational level. This is based on a belief that  industrialization demands worldwide coordination and competition which factor out differences  throughout the organizational level by technology and structure. Currently individual  management styles are shifting to become more similar to one another. Research has been  gathered between different areas in the world such as Asia and the West and how they use  management styles at the individual level. Asia responds better to subtle leadership where the  manager works behind the scenes to accomplish goals while in the West, they use a take­charge  management approach (Deresky, 2014). These are noticeable when attempting to impose on  values, and systems in other societies.  People tend to only understand and relate to others in terms of their culture which is an  unconscious reference point of one’s own cultural values defined as self­reference criterion.  International managers must understand and adjust to unfamiliar social and commercial practices – especially the practices of that mysterious and unique nation (Deresky, 2014). International  mangers need to understand their own cultures to help cultural sensitivity. This can help stray  away from parochialism and ethnocentrism. Parochialism example is someone from Germany  expects from or in another country to fall into the behavior of Germans. While ethnocentrism  describes the attitudes of people who operate from assumption that their ways are the best. Other  things that influence behavior are subcultures and stereotypes.  Hofstede’s Value Dimensions Hofstede’s value dimensions make up six different parts of framework for understanding  the basic values in organizational behavior. Power distance described as level of acceptance by a  society of unequal distribution of power in institutions. Uncertainty avoidance described as the  extent to which people become in a society feel threatened by ambiguous situations. High  uncertainty avoidance can lead to strict laws and procedures. Individualism is described as the  tendency of people to look after themselves and their families with less emphasis on the needs of society, this is shown through democracy in the U.S. Collectivism is shown through group  achievements and harmony with importance on extended family. The last value dimension is  masculinity which refers to the degree of traditionally masculine values such as assertiveness,  materialism, and lack of concern for others (Deresky, 2014). Summary Mangers need to learn to anticipate and accommodate cultural sensitivity to behavioral  differences in different societies. Some managers portray parochialism which demonstrates that  they know the best technique for every situation and people should follow their patterns of  management techniques. 


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Steve Martinelli UC Los Angeles

"There's no way I would have passed my Organic Chemistry class this semester without the notes and study guides I got from StudySoup."

Jennifer McGill UCSF Med School

"Selling my MCAT study guides and notes has been a great source of side revenue while I'm in school. Some months I'm making over $500! Plus, it makes me happy knowing that I'm helping future med students with their MCAT."

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."


"Their 'Elite Notetakers' are making over $1,200/month in sales by creating high quality content that helps their classmates in a time of need."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.