Popular in Gen Physics 1
Popular in Physics
This 2 page Class Notes was uploaded by Danielle Notetaker on Wednesday August 10, 2016. The Class Notes belongs to PHYS-111Q at Ursinus College taught by Schwarz, C in Fall 2016. Since its upload, it has received 5 views. For similar materials see Gen Physics 1 in Physics at Ursinus College.
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Date Created: 08/10/16
Callback Script If someone else answers the phone: hi! Is ________ available? This is _______ from Mainstage. If the child answers the phone/ when they receive the phone: ______? Hi! This is ______ from Mainstage. I’m calling on behalf of the Summer Stage directors to offer you a callback. Congratulations! -The callbacks are Saturday morning (2 days from now) at 11 am in Academy Hall. (27 South Black Horse Pike if they ask) -Will you be able to attend? -Great! You can plan on callbacks lasting until about 4 or so [[say this in a tentative voice. They will hopefully be done before 4 but we don’t know how long the process will take for each person before we’ve seen everything we need to see from them, so plan on it being at least 4 with the hope that they’ll be done before then]] -Make sure you wear clothes comfortable to move/dance in. -Okay?/Questions? [[okay is safer]] Well, we’ll see you Saturday morning at 11 am at Academy Hall! If you have to leave a message: Hi, _____! This is ______ from Mainstage. I’m calling on behalf of the Summer Stage directors to offer you a callback! We will be meeting Saturday morning at 11 AM in Academy Hall. Please give me a call back at ####### to let me know if you are able to attend! Thanks so much! Some Tips: -Start making calls around 3:30/4 o clock after the kids should be home from school. -If the child says that have to leave at a certain time of day, find out what time that is and if it’s definite. (we may not be able to see everything we need from them if they can’t be there for the entire process) [[don’t ask them if they can be there until 4, just make it known that they should plan on being there that long and if they can’t, they will just tell you that they can’t]] -Write out a list of who you are calling. Keep a log of what happened with that person—if you left a message, if there was no answer and no message machine, if it was a wrong number, not working number, if they can come, if they have time constraints, if you give the message to a parent who knows exactly what’s going on you can count that as delivering the message. We need to make sure everyone knows they are called back! -If you give your message to a sibling or someone who seems unreliable, ask them to take down your phone number for the kid to call you back. You give them the info, but just ask them that they have the kid call you back. -People may ask you if because it is you that are calling if it is your staff who is looking at them. Say that you are calling on behalf of all the directors as a whole and that casting decisions will be made after callbacks. -No, I can’t tell you if your friend got a callback. -No, I can’t tell you what roles you are being called back for. -If they have a sibling in the program who is not getting called back and they ask on behalf of that sibling, say “we saw all we needed to see from them to be able to best place them for the summer” or “ we felt that we could best make a decision on where to place them without seeing them again” Things They’ll Want to Know: -Their parents cannot watch the callbacks -If they do not have a cell phone, there will be people there who have one that they can use to call their parents to pick them up after callbacks -They do not need to prepare anything—we will provide them with the materials -They should come dressed to dance/move WOOHOOO!!!!