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American Lit Test Notes

by: Chloe Notetaker

American Lit Test Notes ENG 327

Chloe Notetaker
Minnesota State University, Mankato
GPA 3.38

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About this Document

American Literature to 1865
Prof Edward Aliva
Class Notes
25 ?




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This 1 page Class Notes was uploaded by Chloe Notetaker on Saturday August 13, 2016. The Class Notes belongs to ENG 327 at Minnesota State University - Mankato taught by Prof Edward Aliva in Fall 2016. Since its upload, it has received 8 views. For similar materials see American Literature to 1865 in English at Minnesota State University - Mankato.

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Date Created: 08/13/16
Chloe‍Nicol 229‍Pinehurst‍Drive,‍Mankato,‍MN‍56001‍|‍(952)693-8246‍|‍ Education MINNESOTA STATE UNIVERSITY, MANKATO · Projected‍Graduation:‍Spring‍2018,‍GPA‍=‍3.38 MANKATO EAST HIGH SCHOOL · Graduated‍2010,‍GPA‍=‍3.0 Skills & Abilities COMMUNICATION · Member‍of‍the‍Mankato‍East‍High‍School‍Speech‍Team‍from‍2006‍to‍2010.‍Worked‍in‍customer‍ service‍at‍Costumes‍Galore‍(also‍known‍as‍‍during‍2013‍and‍Verizon‍Wireless‍from‍2013 to‍2014. COMPUTER · Completed‍Introduction‍to‍Computers‍at‍Ridgewater‍College‍in‍the‍summer‍of‍2012.‍Proficient‍in‍ Microsoft‍Office.‍Completed‍large‍client‍satisfaction‍survey,‍did‍analysis,‍and‍created‍PowerPoint‍ presentation‍during‍internship‍at‍Southern‍Minnesota‍Regional‍Legal‍Services.‍Completed‍PowerPoint presentation‍as‍well‍as‍large‍contact‍directory‍while‍volunteering‍at‍the‍Minnesota‍Disability‍Law‍ Center Experience CUSTOMER SERVICE SPECIALIST | VERIZON WIRELESS | 11/2013 - 06/2014 · Answered‍questions,‍clarified‍services,‍did‍basic‍trouble-shooting‍and‍straightened‍out‍basic‍ customer‍problems‍over‍the‍phone. CUSTOMER SERVICE/ISSUE RESOLUTION | COSTUMES GALORE | 10/2013 - 11/2013 · Took‍orders,‍resolved‍customer‍complaints‍and‍problems,‍answered‍emails,‍answered‍customer‍ questions.‍After‍working‍for‍a‍few‍weeks,‍was‍promoted‍to‍Issue‍Resolution‍and‍handled‍difficult‍calls and‍emails. VOLUNTEER | MINNESOTA DISABILITY LAW CENTER | 11/2012 - 09/2013 · Did‍basic‍secretarial‍duties‍such‍as‍answering‍the‍phone,‍taking‍messages,‍organizing‍files,‍ scheduling‍appointments,‍contacting‍clients,‍revising‍and‍proofreading‍documents,‍sending‍faxes,‍ emails,‍and‍letters,‍giving‍out‍referrals,‍and‍contacting‍other‍offices.‍Also‍created‍two‍contact‍ directories‍(and‍found‍contacts‍for‍those‍directories),‍as‍well‍as‍a‍complaint‍resource‍directory,‍ redesigned‍a‍company‍PowerPoint,‍compared‍legal‍definitions,‍and‍did‍case‍follow‍up.‍Average‍7‍ hours‍per‍week. BAY INTEGRITY ASSOCIATE | THE HOME DEPOT | 02/2012-06/2012 · Validated‍bays‍(scanned‍and‍entered‍all‍SKU’s‍in‍bay‍into‍computer),‍verified‍counts,‍posted‍prices,‍ created‍signs,‍advised‍customers‍and‍answered‍questions,‍made‍keys,‍and‍scanned‍outs‍(out‍of‍ stock‍products). INTERN | SOUTHERN MINNESOTA REGIONAL LEGAL SERVICES | 06/2011 - 09/2011 · Organized‍files,‍interviewed‍and‍contacted‍clients,‍filled‍out‍legal‍paperwork,‍reviewed‍documents,‍ prepared‍documents‍for‍production‍to‍opposing‍counsel,‍created‍PowerPoint‍presentations,‍rewrote‍ standard‍client‍letters,‍and‍collected‍client‍satisfaction‍data. CLERK | R. CRAIG LEATHERWORKS | SUMMERS OF 06/2007-09/2010 · Took‍orders,‍answered‍customer‍inquiries,‍managed‍the‍cash‍register‍created‍and‍maintained‍ displays,‍and‍generated‍customer‍mailing‍lists.‍Created‍spreadsheet‍database‍of‍sales‍and‍converted paper‍records‍into‍electronic‍spreadsheet‍format,‍making‍formulaic‍system‍in‍which‍data‍could‍be‍ interpreted‍and‍inputted‍easily. References · Courtney‍Sater,‍(507)779-6099 · Dalaine‍Remes,‍(507)389-9826 · Ruth‍Craig,‍(507)386-0500


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