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HRM 360 Week 1 Chapter 1 notes

by: 夏飛 陳

HRM 360 Week 1 Chapter 1 notes HRM 360

Marketplace > California State University Long Beach > CBA > HRM 360 > HRM 360 Week 1 Chapter 1 notes
夏飛 陳
Long Beach State
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About this Document

These notes provide a streamlined synopsis of the chapter for easy perusal and reference to key points.
intro to human resource mangagement
Dr. Abrahamis
Class Notes
Organizational Psychology




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This 3 page Class Notes was uploaded by 夏飛 陳 on Thursday August 18, 2016. The Class Notes belongs to HRM 360 at California State University Long Beach taught by Dr. Abrahamis in Fall 2016. Since its upload, it has received 8 views. For similar materials see intro to human resource mangagement in CBA at California State University Long Beach.

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Date Created: 08/18/16
HRM 360-1 Dr. Abramis Textbook Notes Ch. 1 August 27, 2016 What is organizational behavior? Organization: group of people working together for a common goal Behavior: How a person acts Organizational Behavior: How an organization acts As an academic discipline, it’s the study of the many factors that have an impact on the way people and groups think, feel, and respond to work and organizations, as well as how organizations respond to the environment. What are some key traits of this field? Org Behavior provides a set of concepts and theories for people to understand and appreciate how people perform in a company setting. Levels of this discipline: 1. Individual 2. Groups/teams 3. Organization as a whole We must understand the heart of the company’s most valuable asset before we can make any important decisions. Furthermore, studying org. behavior allows us to see the effects of the way we work together. How are the fields of org. behavior and management intertwined? Understanding orb behavior is important for managers to meet their company goals. Managers need to understand their teams. Mangers also need to understand organization effectiveness and what propels or derails it. What is involved with management? Planning: Deciding org goals and allocating resources to achieve those goals. There is much uncertainty in this function. Organizing: Putting the right people in the right job (and not vice versa) Leading: Encouraging workers to do a good job. Leadership now includes coaching and mentoring. Controlling involves monitoring and evaluating performances of all levels in org. behavior. Effective control cannot happen without knowledge of org behavior. How are managers able to perform their tasks? By taking on roles in an organization—divide and conquer! And have some basic skills: Which are? Conceptual skills: analytical and diagnostic capability, +decision-making skills. Org behavior helps conceptual skills by providing tools to analyze with and knowledge of what is good in your org or not. Human skills: Soft skills Technical skills: How to do the job. Most managers have technical skills. (We hope.) What are some potential obstacles in the field of org behavior? 1. Changing social and cultural environment a. E.g. work ethics, diversity 2. Evolving global environment 3. Radical IT development 4. Shifting attitudes toward work How is the symbiosis of social environment and organizational health played? Using the open systems model, we can clearly see the impact of the environment on the organization. (Open system=input, conversion, output) Problems that arise due to this symbiosis are a breakdown in ethical values and incredible levels of diversity within and organization. Diversity is difficult to manage especially on a large scale. Ethics are the moral lenses by which we decide the right thing to do. Ethics help managers establish goals for the organization and draw the map for how to reach those goals. Ethics specify boundaries as to how far an organization can go in terms of making a profit. This is where CSR comes in. Ethics define the organizational CSR. CSR=Corporate social responsibility Diversity in the workplace: See picture on page 18 What challenges does the global work environment pose for org behavior? 1. Cross-cultural comm. 2. Coordinating activities and decision making to achieve the common goals. Org behavior studies should foster global learning. A particular field is cross-cultural crises management. Example given: Deepwater Horizon oil spill. How has the development of IT and ready availability of internet affected Org behavior? W/ information so accurate, plentiful, and freely available, IT allows for the easy exchange of know-how and facilitates problem solving. Today, various IT platforms are being used to bolster creativity and innovation. Case study: IBM p. 25 How are shifting work and employment relationships shaping Org behavior? Before, people spent their whole lives at one organization, working their way up the corporate ladder. But now we change jobs about 15 times during our working life. Therefore, we continue to value individual organization, and invest more heavily in our own capabilities and knowledge pools. The trend these days is to downsize organizations and have a lot of contingency workers, outsourced labor, and empowered, self-managed teams. So we need to study how to build those teams to last, and how to motivate contingency workers to do their best job.


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