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SCOMM 1000, Week 1 Notes

by: Devin Phillips

SCOMM 1000, Week 1 Notes Scom 1000

Devin Phillips
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These notes cover chapter 1 of the Human Communication textbook
Human Communication
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This 4 page Class Notes was uploaded by Devin Phillips on Sunday August 21, 2016. The Class Notes belongs to Scom 1000 at Georgia State University taught by Kim in Fall 2016. Since its upload, it has received 10 views. For similar materials see Human Communication in Communication at Georgia State University.

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Date Created: 08/21/16
Prof. Kim SCOM 1000 Ch1:HumanCommunication o Communication: the transfer of information from one person to another (or a group of people), through verbal or nonverbal means, that has the power to inform, persuade, or entertain o We communicate for:  Self-presentation  The way we communicate effects how others view us as well as how we view ourselves  Building, destroying, and maintaining relationships  Interviews  We communicate to gather information as well as get a better understanding of those who are asking us questions  Working in groups as a leader or member  Persuading and/or informing an audience  Improving our media literacy skills  Those who are informed about the tactics the media uses to communicate with and control its audience have better control over the information they allow to impact them  TO LEARN/DISCOVER, TO HELP/CRITIQUE, TO PERSUADE, TO FORM RELATIONSHIPS, and TO PLAY (AS A WAY TO RELAX OR ESCAPE) o There are different forms of communication:  Intrapersonal  Communicating with yourself o Allows for you to question yourself, weigh your options, think, etc.  Interpersonal  Communication between 2 people or a small group o Relationships are dependent on this kind of communication o Can either be good (pleasant conversation) or bad (conflict which leads or an argument)  Interviewing  A form of communication based off of a series of questions and answers o Provides information  Small Group  Communication between 5-10 people  Similar to interpersonal communication o often used to meet the needs of those who crave a relationship (kindness, support, community)  Organizational  Communication in a "club meeting" or "board meeting"  Used to discuss the matters of an organization  Public Speaking  Communication between a speaker and an audience in the form of a presentation o Used by a speaker to inform or persuade an audience Prof. Kim SCOM 1000  Computer-Mediated  Communication that takes place over the internet/computer  Mass  Communication between a source and a mass audience o This kind of communication takes place within the news, radio, television, internet, etc. o Context matters when it comes to communication  Context: the environment or circumstances that influence communication  There are 3 forms of context o Physical context: the actual environment in which the conversation is taking place o Social-Psychological context: the relationship between the communicators and how the culture or environment sets a tone of what is acceptable in conversation o Temporal (or time) context: how the time effects the conversation o Cultural context: how the communicators' culture impacts the message and how receptive each communicator is to the other's opinion  Intracultural communication: communication between people of the same culture  Intercultural communication: communication between people of different cultures o In communication, there are sources and receivers  Source: the person giving the information  Receiver: the person receiving the information  Encoding: creating a message  Code: the message  Decoding: translating the message in a way that makes it so the decoder can understand the message  The source/speaker/encoder creates a code/message that is decoded/received by the listener/decoder  Communication Competence: the understanding of the conversation and an ability to appropriately respond to the message o The sources and receivers share messages  Message: what the communicator/ speaker is trying to demonstrate through verbal or nonverbal means  Metamessages: messages about other messages  Metacommunication: stating that you agree with what the speaker is trying to say  Feedback: shows an understanding of the conversation  Ex: nodding your head or frowning at something someone said  There are different kinds of feedback o Positive: shows approval; a head nod or a smile o Negative: shows disapproval; a frown or a look of confusion, or a shake of the head o Person-focused: relates more to the speaker; "you're so funny" Prof. Kim SCOM 1000 o Message-focused: relates more to the message; "you make a good point" o Immediate: instant feedback; a twitter war o Delayed: delayed feedback; waiting to hear back after a job interview o Low monitored: feedback given in a low stress situation; given without thought, honest o High monitored; feedback given after a lot of thought, when treading on thin ice o Supportive: given to promote encouragement o Critical: given with a purpose of improvement  Feedforward: background information given in order to allow the audience to better understand or to be better prepared to receive the message  Feedforward gets conversations started (like an opener or pick up line), preps the listener for the conversation ("I have to tell you something important"), forces an audience to listen to the message from a certain point of view ("as a guy, how do you feel about…" or "as a democrat, what is your opinion on…"), and sets up a conversation in a way that won't make the speaker look bad ("not to be racist but…") o Channels are necessary in order for communication  Channel; the medium used to give the message (ex: tv, radio, face-to-face communication, chat room, etc.) o Within communication, there is also noise  Noise: interference within communication; prevents the message from clearly getting to the listener  Physical: tangible interference (background noise, smudged writing)  Physiological: barriers within the speaker and/or listener (deaf, blind, stutter)  Psychological: mental interference (biased, closed-minded)  Semantic: language barrier, slang o Communication always has an effect on the listener whether it be:  Intellectual/cognitive: change in thinking  Affective: change in attitude  Psychomotor: change in behavior o Communication involves ethics  Ethics: right vs wrong  Objective view: a black and white view on right and wrong; a generalization (ex: lying is always wrong no matter the reason)  Subjective view: the gray area of ethics (ex: lying is okay depending on the reason for it)  Metaethics: questions where our ethics come from (ex: God? Parents? Society?) and what is defined as ethical  Normative ethics: relates to the rules of ethics; what is ethical and what isn't ethical  Applied ethics: questions the ethics of controversy (ex: gay marriage) o Communication is transactional  Transactional: ongoing, constantly changing, and interdependent on the elements within the conversation Prof. Kim SCOM 1000 o The principles of communication  Communication is a combination of gestures, feedback, verbal and nonverbal communication, facial expressions, body language, tone, etc.  It is necessary to break language barriers; adjustment allows communicators to be on the same page  Communication accommodation: you change your speaking style to be more relatable to that of your audience  Communication involves content and relationship dimensions  Content: the general message Relationship dimension: the roles the speaker and listener have   It is important to recognize the relationship dimension I order to avoid conflict  Your message will never be 100% accurately received by your listener due to ambiguity  Communication is punctual  Stimuli and response: cause and effect o Because communication has no start or end, the lines of stimuli and response are blurred People punctuate communication to figure out what the stimuli and  response of conversation o This is often decided on which will make them look better (they don't want to be the one who started the fight so they claim to be the response)  Communication involves symmetrical and complimentary communication  Symmetrical communication: the behavior between communicators is similar o Both are aggressive or both are passive Complimentary relationship: contrasting behavior that stimulate an  opposite reaction in the other o One is aggressive and the other is passive o Rigid complimentary: when one behavior fosters a dependency in the other behavior  On overbearing mother can cause her child to become dependent on others for everything in their future  Communication is:  Inevitable: it happens even when you aren't trying to communicate o Not communicating often creates a message about you  Irreversible: you can't unsay something; once it has been said, there is no taking it back  Unrepeatable: the circumstances under which the conversation was held can never be duplicated to create the same effect


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