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MGT 210, week 1 notes

by: Loretta Hellmann

MGT 210, week 1 notes MGT 210-003

Loretta Hellmann
GPA 3.75
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About this Document

here are the notes from the first week of class
Organization and Management
Dr. Michael Spiller
Class Notes




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This 3 page Class Notes was uploaded by Loretta Hellmann on Sunday August 28, 2016. The Class Notes belongs to MGT 210-003 at Western Kentucky University taught by Dr. Michael Spiller in Fall 2016. Since its upload, it has received 148 views. For similar materials see Organization and Management in Management at Western Kentucky University.


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Date Created: 08/28/16
Week 1 Notes Tuesday, August 23, 2016 9:45 AM Managing and Performing Chapter One 8/25/2016 Why Management  The Functions of Management  Management  The process of working with people and resources to accomplish organizational goals  Efficiently, effectively  To be efficient means to use resources- people, money, raw materials, and the like- wisely and cost- effectively  To be effective means to achieve results, to make the right decisions and to successfully carry them out so that they achieve organizational goals  Effective VS efficient  Four principles of management  Planning  You set goals and decide how to achieve them  Organizing  You arrange tasks, people, and other resources to accomplish the work  Controlling  You monitor performance, compare it with goals, and take corrective action as needed  Leading  You motivate, direct, and otherwise influence people to work hard to achieve the organization's goals  Competitive Advantage  "if you don't have a competitive advantage, don't compete" - Jack Welch  Competitive Advantage- what puts you above other competitors  Innovation  EX: apple  Quality  Service  EX: Chick-Fila  Speed  Jimmy Johns  Cost Competitiveness  Sustainability  Management Levels and Skills  Top-Level Managers  CEO  Thinking about the future  Middle-Level Managers  A store manager  Someone in-between the top manager and supervisor/ shift manager  Frontline Managers  Supervisors  Day to day activities  Management Skills  Technical skill  The ability to perform a specialized task involved a particular method or process  Conceptual and decision skills  Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members  Interpersonal and Communication skills  People skills; the ability to lead, motivate, and communicate effectively with others  You and Your Career  Emotional intelligence  The skills of understanding yourself, managing yourself, and dealing effectively with others  Social capital  Goodwill stemming from your social relationships  Management relates to and takes ideas from other disciplines such as: sociology, psychology, philosophy, anthropology, economics, and political science


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