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HRAD 3473-Week 2 Notes

by: Nichole Pike

HRAD 3473-Week 2 Notes HRAD 3473

Nichole Pike
OK State
GPA 3.776

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About this Document

These are notes from the second week of class.
Mechanical Equipment and Facility Management
Class Notes
mechanical, equipment, and, facility, Management
25 ?




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This 4 page Class Notes was uploaded by Nichole Pike on Sunday August 28, 2016. The Class Notes belongs to HRAD 3473 at Oklahoma State University taught by Ryan in Fall 2016. Since its upload, it has received 17 views. For similar materials see Mechanical Equipment and Facility Management in Hotel and Restaurant Administration at Oklahoma State University.


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Date Created: 08/28/16
WEEK 2 HRAD 3473 DISCLAIMER: THESE NOTES WERE TAKEN FROM WHAT WAS RETAINED  FROM CLASS LECTURE AND TEXTBOOK READINGS. THESE ARE IN NO WAY  COMPREHENSIVE, BUT SHOULD BE USED IN CONJUNCTION WITH CLASS  MATERIALS PROVIDED BY THE PROFESSOR. 08/23/16 CHAPTER 2 HOSPITALITY FACILITY MANAGEMENT TOOLS, TECHNIQUES, AND TRENDS KEY TERMS ­Asset manager­combination of roles in order to protect organizations assets ­Contract maintenance­companies who perform a variety of maintenance tasks by contract ­Emergency/breakdown maintenance­maintenance performed that could either negative or  positive effects ­Facilities benchmarking­a continuous plan to improve the facility processes ­Routine maintenance­maintenance done on a routine basis in order the upkeep ­Material safety data sheets (MSDS)­OSHA managed forms that provide information in order to  prevent unwanted emergencies or how to handle them ­Outsourcing­contracted out to companies outside of the firm ­Preventative maintenance­maintenance done in order to extend life  ­Preventative maintenance schedule­schedule provided to maintain those critical components  ­POM­Property Operations and Maintenance  ­Repair order (work order)­used to initiate a maintenance request FACILITY MANAGEMENT GUIDING PRINCIPLES ­philosophy­ex. of type of business owned and the concept ­menus clarify the concept or philosophy ­determines equipment needed, paint, tile, etc. After this policy is put into place­putting the philosophy into action ­decision maker­ put the policy into action ­control and communication­ex. manager with all decision making power ­organization and planning­work process ­leadership­providing leadership to everyone All can be applied to personal life BENCHMARKING ­benchmarking is comparison to similar other ­usually done by outside agency ­trend factors are done internally­done differently then benchmarking ­we benchmark all the time­comparing grades, coursework timeline (compare performance) PERSONAL MANAGEMENT IN MAINTENANCE ­fundamentals of HR management ­identify what you need ­recruit ­select ­introduce (orientation and training) ­retain TACTICS FOR EMERGENCIES ­emergency preparedness (FM term) ­response hierarchy­how are things handled­communication channels with chain of command  (structure) ­training is very important in order to handle emergencies appropriately ­media relations­ FACILITIES MAINTENANCE AND REPAIR ­3 segments ­maintenance­preserve (maintain) ­repair­fix (restore) ­engineering­perspective from a long term point (more money)­ex. when do I need to fix my roof TYPES OF MAINTENANCE ­Routine­cleaning Preventative (can be schedule)­ex. cleaning shower heads  ­seasonal­ex. bag worms (come mid summer) Room Specific­particular kind of room­particular configuration­can be ADA, to ballroom or  meeting space­ex. having to rent a life for tall ceilings, etc. Emergency and breakdown­ Contracted­things by law that you can’t door BACKLOGGED AND DEFERRED MAINTENANCE BACKLOG ­concept­short term reason that you have to stop working on it  ­part isn’t in stock ­correct technician isn’t available ­these are subjective and during an emergency you don’t have this option­must keep track of  reason DEFERRED ­conscious decision to postpone; larger cost, longer engineering  ­dependent on what it is if needed to shut down ­don’t want to shut down MAINTENANCE SYSTEMS ­system used today is primarily computerized ­either work order or repair order ­info in work order ­specific location, specific issues, when it broke, reported, fixed, etc. (ADD LOTS), name of person in charge, person who will work on, person reported it, person who placed work order,  exact description of problem, parts needed to fix INFORMATION FLOW ­is a circle ­communication goes all the way around IN SOURCING ­in­sourcing­you do everything your self ­union contracts could mean you can only work on one thing OUT SOURCING ­Advantages: liability, more specialized and may bring a team, payroll, scheduling may be  easier, flexibility in hours ­Disadvantages: timing issue, costs, only do what’s in contract, extra on contract means higher  costs CO­SOURCING ­blended approach PROVISIONS IN MAINTENANCE CONTRACTS ­contractor is not an employee­person who is paid to do a service ­can’t subcontract unless specifically specified in contract HAZCOM AND MSDS ­HAZCOM is overarching concept­is really with OESHA ­MSDS sheets need to be on hand and accessible­really in workplace 08/25/2016 CHAPTER 3 ENVIRONMENTAL AND SUSTAINABILITY MANAGEMENT KEY TERMS ­CERES­Coalition for Environmentally Responsible Economies­environmentally conscious  group ­Ecotourism­focus on environmental mentality in the tourism segment ­Environmental Impact Statement (EIS)­document stating impact on environment ­Land­use planning­facility development to appropriately plan surrounding area ­Hazardous substances­can cause damage to health or physical environment ­Corrosive­can destroy materials by chemical reaction ­Explosive­causes damages to surrounding area ­Flammable­can be easily ignited ­Toxic­anything that can cause damage to health ­Infectious­toxins capable of causing disease ­Sustainability­deals with economic, ecology and ethics related to environmental issues ­Pulping­transforming waste into a pulp and placing into a holding bin ­Recycling­ ­Reuse­reusing items to have more than one purpose ­Submetering­tracking energy usage ­Waste minimization­using less waste ­Waste transformation­transforming waste into another usable form ­Wastewater­water leaving a hospitality operation ­Social obligation­something society expects ­Social Responsibility­something you pick up on i.e. recycling LAND USE PLANNING ­how we are going to use our land ­rules and zoning laws ­required greenscape Proper site orientation helps with flow, utilities, landscaping, solar and wind loads, eye appeal,  perceived satisfaction ­all critically important ­creates a mix WASTE MINIMIZATION Waste stream­the waste that is created and manufacturing ­waste begins as soon as it arrives and when it is accepted ­hospitality is not about service; it is a side effect ­hospitality is a manufacturing environment ­we create waste, every step of the way in manufacturing Source reduction­when manufacturers make decisions on how to minimize product waste


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