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Practice Upload

by: Chandlar Taul

Practice Upload

Chandlar Taul
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social, intelligence




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This 2 page Class Notes was uploaded by Chandlar Taul on Monday August 29, 2016. The Class Notes belongs to at Eastern Kentucky University taught by in Fall 2016. Since its upload, it has received 4 views.


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Date Created: 08/29/16
Chandlar Taul Skills Application Paper The Basic Skills: Making a request Who: Jeremy Wade Where: Applebee’s in Georgetown, Ky When: February 30, 2016 at approximately 2 in the afternoon.  What: Jeremy is the general manager at Applebee’s, and I have been working there for four year and haven’t had a raise yet. I believe that I work very hard for the restaurant and also have been  cross­trained to do different things. I feel that I deserved one and was ready to talk to my  manager about it. Why: I chose my manager to complete the paper because I think it was a semi­formal  conversation that I could really put to use my skills. I have learned to arrange, position, posture,  observe and listen to get the best out of social communicating. How:  I went to knock on his already opened door and asked if he had a second to talk, he  turned around to see me and said “well of course” as he smiled with his eyebrows raised. He  wore black non­slip shoes, khaki pants, and a blue and white plaid shirt with a magnetic name  tag that said Jeremy Wade General Manager. He turned back to his computer to close out of  what he was working on and since the office is so small and narrow, he pushed his chair in and  kicked a box out of the way in a light gesture. He leaned slightly against his desk and crossed his arms and asked what he could do for me. I could tell this was the right time to talk to him  because from his facial expression I knew he was in a good mood, his eyebrows were raised, his  cheeks were raised and his lips were parted into a smile. He was looking at me and I felt  confident and ready to talk, knowing that he was all ears and ready to listen to what I had to say,  without any distractions.  I walked further into his office, so we were at a comfortable distance  apart from each other, about three feet, and squared to each other.  I closed the door since we  were talking about money, so that it could be a private conversation since I was already nervous  about talking to my manager about a raise.  I have been wanting to have this conversation for a while so I knew what I was going to  say and how I was going to say it. My tone was very smooth and I spoke at a normal speed so  that he heard me. I talk a lot with my hands so while I was requesting for a raise I was moving  my arms in circles around each other, or sometimes fiddling with my fingers, but the whole time  I made sure that we kept eye contact, which boosted my confidence, because all of his attention  was on me. While I was speaking he didn’t make a lot of movements besides scratching his chin  and nodding his head, this made me feel good because I felt that he was listening and agreeing  with all of my reason. So when I concluded my request he sighed a little and told me that I was  right, that I do deserve a raise because I work hard and do a lot for the store and have been doing  so since I came to Applebee’s. He seemed more than happy to give me a raise with permission  from his boss first. He told me he would email him right away and let me know by the end of the week if I received the raise, he touched my arm as if to say “I’ll take care of it” and he smiled at  me and I thanked him for his time and walked back out of his office.  In conclusion, asking for a raise was much easier than I thought it would be. Learning  how to handle people really made me feel more confident and comfortable with talking to  authority in any situation. I’ve learned that eye contact is one of the most important basic  intelligence skills which I am still working on. I’m learning to pick up on people’s moods and  behaviors to be able to respond to them accordingly so I can use social reinforces to get what I  want too! 


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