Principals_of_Communication.pdf CMST 1545 - 20
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This 5 page Class Notes was uploaded by Rachel Zedaker on Friday September 2, 2016. The Class Notes belongs to CMST 1545 - 20 at Youngstown State University taught by Phillip A. Monrean in Fall 2016. Since its upload, it has received 7 views. For similar materials see Communication Foundations in Communication Studies at Youngstown State University.
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Date Created: 09/02/16
Communications 1545 Notes August 29, 2016 Lecture Notes Principles of Communication: 1. Communication is both verbal and non-verbal. Verbal Content Dimension- what is actually communicated. Non-Verbal Relational Dimension- what is implied during communication. Medium- how the message is transmitted or received. 2. Relationships are enhanced by communication. Trust- affects how well you can communicate. YOU ARE NEVER NOT COMMUNICATING!!! 3. Communication is irreversible. Communication can only add to the message (verbal or non- verbal). 4. Sharing persecutions enhances relationships. Understand someone’s frame of reference. Johari Window (page 8) *ON TEST* Known to self Not Known Known to Others 1 2 “Open” Not 3 4 Known 5. Rules enhance relationships. Relational rules- set of principles that both parties agree on. The more intimate a relationship becomes the more the rules become important. 6. Technology changes the way we communicate. Amputation- old technology becomes out of style. 1 Communications 1545 Notes Different Styles of Communication: 1. Passive-Aggressive Style: Passive Style- don’t talk much, not as open to people, BAD inferiority complex, lack of communication. Aggressive Style- will talk a lot, superiority complex, voices own opinion. GOOD Assertive Style- voices own opinions but will let others voice theirs as well, let’s others talk as well, balanced communicators, tolerates differences but unactable and unexcitable behavior, expresses themselves, confidence. 2. Gender Communication: Male Style- initiates conflicts, competitive, avoids emotions/asking questions, appears strong, focuses on self. Female Style- avoids conflicts, seeks out emotions/asking questions, seeks resolutions, focuses on others. *BOTH STYLES CAN BE PRESENT IN ONE PERSON* *IMPORTANT TO KEEP IN MIND THE DIFFERENCES* *IMPORTANT TO BE BALANCED* Audience Analysis: *IMPORTANT TO IDENTIFY THE AUDIENCE* Audience analysis- determines the given audience. Positional frame of reference- very specific, background knowledge. Social judgement- people make judgements based on frame of reference. Latitude (range) of acceptance/reject- care about (page 8) Latitude of non-commitment- don’t care about (page 8) Values- what you believe is right, more broad, cultural values. Examples: ~ Free speech ~ Hard work ~ Freedom 2 Communications 1545 Notes Audience Demographics: 1. Generational Builders, baby boomers, gen x, gen y, etc. 2. Socioemotional Measure of social & economic status in a family unit. 3. Education More educated, complexity, fact, logic, less educated. 4. Gender Men are more completive; women are less competitive. 3 Communications 1545 Notes August 31, 2016 Lecture Notes Topic Research Success with public speaking means being prepared, doing research. The library is a good place to start finding information. Make use of OhioLink also. Types of information 1. Probative Appeals to logic and reasoning, more persuasive, provides evidence for something, facts, stats, outcomes of a study. 2. Anecdotal Appeals to emotion, includes personal experiences, experiences of someone else, stories, historical events, and opinions. Good for informal speeches. 3. Bibliography List of sources, cited in appropriate format (APA, and MLA). Running Bibliography (notes). Internet Research Use quotes around phrases. Use the Boolean phases AND and OR How to evaluate a source Make sure information is current Depth of information Current within reason- 10 to 15 years 1. Credentials Has an author, .org, major news, outlets, peer reviewed, academic journals. Be sure the author has expertise in the field. Pew Research Center. 2. Objectivity Describing without using emotions or opinions. Be sure to use many news outlets. 3. Accuracy The information is true, no errors, stay with the established sources. (news outlets, journals, .org, ect.) Use many sources! 4. Apocopate Timing Stay within the last 5 years unless a historical event. 1 Communications 1545 Notes 5. Consistency Depth of information, same throughout many sources. Triangulation (developing your own point of view based on many sources). 6. Coverage Make sure you get the whole picture, diversify sources, make sure you are getting all fact about topic. 2
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