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NRSG 321, Week 1 Notes

by: Heidi

NRSG 321, Week 1 Notes NRSG 327

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About this Document

These notes cover the reading in the Leading and Managing in Nursing book by Yoder-Wise pg. 321-334
Nursing Leadership and Systems I
Dr. Rachel Merkel
Class Notes
Nursing, leading, communication, Effective, Trust, Group, team, mission, purpose
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This 1 page Class Notes was uploaded by Heidi on Saturday September 3, 2016. The Class Notes belongs to NRSG 327 at University of Wisconsin - Eau Claire taught by Dr. Rachel Merkel in Fall 2016. Since its upload, it has received 6 views. For similar materials see Nursing Leadership and Systems I in Nursing and Health Sciences at University of Wisconsin - Eau Claire.

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Date Created: 09/03/16
Notes pg. 321-334  A group is a number of individuals assembled together or having some unifying relationship o Related in some way to one another (i.e., nursing students, members of a church body, parents to school-aged children)  A team is a number of persons associated together in specific work or activity o Not every group is a team and not every team is a group  4 different generations of workers 1. Veterans: lived by the rules and do not question authority 2. Baby boomers: lived through the cold war, were influenced by assassinations (i.e., President Kennedy), the Civil Rights movement, and the Women’s Rights movement 3. Generation X: these nurses were often the latchkey kids because both parents worked outside the home 4. Generation Y: future of the profession of nursing and have grown up with massive amounts of information and technology  Being able to bridge the differences between the 4 generations of workers can be the difference between a dysfunctional team and an effective team  Effective communication develops a rhythm in which messages are sent and received in a productive, respectful, and supportive manner  The pattern that produces effective communication, the one to strive for, is congruence. Congruent communication occurs when both the verbal and nonverbal actions fit the inner feelings of the sender and are appropriate to the context of the message o Creates a connection between the sender and receiver that fosters respect, support, and the creation of a relationship  Leaders build high performance teams through five key behaviors 1. Modeling the way 2. Inspiring a shared vision 3. Challenging the process 4. Enabling others to act 5. Encouraging the heart


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