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by: Kulani Purkey


Kulani Purkey

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About this Document

These notes cover material discussed in the first week of class.
Intro to Interpersonal Communication
Jenny Farrell
Class Notes
communication, intro, to, Intro to Communication, Lecture Notes, week 1, Interpersonal, interpersonal communication




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This 5 page Class Notes was uploaded by Kulani Purkey on Sunday September 4, 2016. The Class Notes belongs to COM 102 at University of Nevada - Las Vegas taught by Jenny Farrell in Fall 2016. Since its upload, it has received 86 views. For similar materials see Intro to Interpersonal Communication in Communication Studies at University of Nevada - Las Vegas.

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Date Created: 09/04/16
Maroon = study goals Pink = Noteworthy sentences/concluding quota▯ons Blue = Promp▯ng ques▯ons/statements COM102 with Prof. Jenny Farrell WEEK ONE - AUGUST 30, 2016 Elite Notetaker: Kulani Purkey CHAPTER ONE: INTRODUCING INTERPERSONAL COMMUNICATION At the end of these notes, you should have an introduc▯on to communica▯on and interpersonal communica▯on, learn about interpersonal communica▯on (IPC) competence and look at research in IPC (refer to textbook). 1. What is the difference between “communica▯on” and “communica▯ons”? a. Communica▯on (without the “s”) is an exchange of informa▯on through speaking, wri▯ng, or a system of behaviors. b. Communica▯ons (with the “s”) describes technologies and systems used to send and receive messages. i. This deals with media - the means of communica▯on through phone, internet, cable, radio, TV or etc. Communica▯on can be described in five steps, these include: 1. It is a process. a. Communica▯on is always going to take place in steps; it is not instantaneous and is happening over ▯me. 2. Communica▯on uses messages. a. It is composed of informa▯on dispersed and gathered. 3. It occurs in contexts. a. A context refers to environments, se▯ngs, and situa▯ons. i. For example: a college classroom se▯ng with a professor versus a dorm room se▯ng with friends. 4. Communica▯on happens via channels. a. There are different senses for communica▯on to travel. What do you think these senses are? 5. It may require media. a. What are different types of media? Some people get too reliant on media and expect it to do the work for them. THE COMMUNICATION PROCESS 1. There are three models of the communica▯on process - the linear model, interac▯ve model, and the transac▯onal model. a. These models are explana▯ons of the communica▯on process and are listed from oldest to newest. THE LINEAR MODEL 1. The linear model only goes one way; the message from the sender goes to the receiver. 2. Noise is described as a disrup▯on from the message traveling effec▯vely. a. Internal noise occurs inside of you. i. Physiological (internal noise) is bodily related; as if one were hungry, hot, or . d e r ▯ ii. Psychological (internal noise) is neural, like stress or thoughts running through your mind. b. External noise can occur outside of your control and is happening in context. A downside with the linear model is that it is too simple and not nearly dynamic enough as communica▯on actually is. The linear model allows for ONE message and does not include a response. THE INTERACTIVE MODEL 1. The interac▯ve model is a two-way model which adds.. a. Feedback: what the receive has to offer in response. i. This feedback can be both verbal and non-verbal. ii. Feedback can affect field of experience and DOES travel through noise. b. Field of experience: everything that contributes to you as a communicator i. The sender and receiver’s field of experience acts as a filter on both ends.. ii. How they react and their interpreta▯on is based off of their fields of . e c n e i r e p x e Examples of the interac▯ve models are mee▯ngs, presenta▯ons and classrooms. THE TRANSACTIONAL MODEL 1. The transac▯onal model is the most complicated and newest model. 2. It is mul▯-way and a constant exchange of messages between communicators. a. Messages are jointly created in the transac▯onal model. The transac▯onal model is the best demonstra▯on of interpersonal communica▯on and is most commonly seen through typical conversa▯ons. . 3 Watch this clip and analyze what type of communica▯on model is being used, the character’s different fields of experience, internal and external noise, and feedback. h▯ps:// 1. What is IPC? a. Interpersonal communica▯on is i. dynamic, ii. typically transac▯onal (it can also be linear or interac▯ve), iii. primarily dyadic, - A dyad is referring to two people. iv. and impact-crea▯ng. b. IPC develops every aspect of you as a communicator. Can you think about daily interac▯ons that you remember almost every detail about? Why is that? THE IMPACT OF IPC 1. IPC changes our thoughts, emo▯ons and behaviors. 2. Rela▯onships can be considered “I-thou” when you a. Embrace similari▯es with someone, b. Empathize with them and put yourself in their perspec▯ve, c. Are honest and ethical, d. And have closer connec▯ons with them, “thinning” the distance. 3. Rela▯onships are considered “I-it” when you a. Focus on the differences between you and another person, b. Establish li▯le to no connec▯on with them, c. Treat the person like an object, d. And disrespect them, which ul▯mately “thickens” the distance. i. “I-it” rela▯onships can lead to impersonal and surface-y communica▯on. . i i Consider what “I-it” and “I-thou” interac▯ons you have... PRINCIPLES OF INTERPERSONAL COMMUNICATION 1. It conveys content and rela▯onship informa▯on. a. Meta-communica▯on is communica▯on about communica▯on. i. The term “meta” is referring to that thing about that thing. 2. IPC can be inten▯onal and uninten▯onal. There is no possible way for us to not not communicate. There may be ▯mes when you’re not trying to communicate anything at all. It fully depends on the other person’s interpreta▯on. 3. Interpersonal communica▯on is irreversible. a. The fact that it is irreversible means that it adds to your field of experience. 4. It is dynamic and in flux. 5. IPC is intertwined with ethics and moral principles and my moral beliefs vary from others. IPC AND OUR NEEDS 1. IPC fulfills profound human needs and supports achievement of personal and professional goals. a. Communica▯on is a vital necessity in how I do life. 2. We seek to fulfill a hierarchy of needs (Maslow’s Hierarchy of Needs) in our lives..: IPC FULFILLS.. 1. Self-presenta▯on goals, a. Presen▯ng yourself in a par▯cular way by how you choose to dress and talk. 2. Instrumental goals, a. Achieving tasks. i. “Instrumental” refers to ge▯ng things done. 3. And rela▯onship goals. a. Star▯ng, maintaining or ending rela▯onships. INTERPERSONAL COMMUNICATION COMPETENCE (IPCC) is the ability to communicate consistently in appropriate, effec▯ve and ethical ways. 1. Communica▯on skills consist of what you do daily to interact, form and improve quality of interpersonal encounters and rela▯onships. 2. Appropriateness is the degree to which your communica▯on matches the expecta▯on of the situa▯on. a. High self monitors are sensi▯ve and tend to communicate whatever way regardless of the situa▯on. b. Low self monitors are insensi▯ve and tend to communicate whatever is on their mind in whatever way regardless of the situa▯on. 3. Effec▯veness is used to ask yourself if you are accomplishing what you set out to. . i Are you a▯aining the three goals that interpersonal communica▯on can fulfill? What are those goals? 4. Ethics considers what is good, bad, wright and wrong. IMPROVE YOUR COMPETENCE ONLINE by.. 1. Matching the gravity of the message to the communica▯on medium a. Consider how important something is and choose the most appropriate medium. 2. Not assuming online communica▯on is more efficient. 3. Realizing that things you put online are eventually public. 4. Understanding that messages are permanent. 5. Crea▯ng dra▯s for review.


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