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Organizational Behavior

by: Catherine Minter

Organizational Behavior MGMT 452

Catherine Minter

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About this Document

Chapter 2
Organizational Behavior
Jiaqing Sun
Class Notes
Management, business
25 ?




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This 2 page Class Notes was uploaded by Catherine Minter on Wednesday September 7, 2016. The Class Notes belongs to MGMT 452 at University of Illinois at Chicago taught by Jiaqing Sun in Fall 2016. Since its upload, it has received 4 views. For similar materials see Organizational Behavior in Business Management at University of Illinois at Chicago.

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Date Created: 09/07/16
Organizational Behavior Week 2 Notes Managing Demographic Diversity - Diverse Organizations: o Respect diversity o Make managers accountable for diversity o Diversity training programs o Review recruitment practices o Affirmative action program:  Policies designed to recruit, promote, train, and retain employees belonging to a protected class - Cultural diversity o Culture: values, beliefs, and customs that exist in a society o Cultural diversity: personal space, courtesy, conventions, taboos, and symbolic meanings - Hofstede’s culture framework o Individualism: Cultures in which people define themselves as individuals and form looser ties with their groups.  USA< Australia, UK, Canada o Collectivism: Cultures where people have stronger bonds to their groups and group membership forms their self identity.  Ecuador, Brazil, China o Low power distance: A society that views an unequal distribution of power as relatively unacceptable.  Austria, Denmark, Israel o High power distance: A society that views an unequal distribution of power as relatively acceptable.  Philippines, Russia, Mexico o Low uncertainty avoidance: Cultures where individuals are comfortable in unpredictable situations and have a high tolerance for ambiguity.  Jamaica, China, Sweden o High uncertainty avoidance: Cultures where individuals prefer predictable situations and have a low tolerance for ambiguity.  Belgium, Greece, Portugal o Masculinity: Cultures where individuals value achievement, competitiveness, as well as acquisition of money and other material objects.  Japan, Austria, Venezuela o Femininity: Cultures where individuals value maintaining good relationships, quality of life, and caring for the weak.  Sweden, Costa Rica, Chile Cultural intelligence: the capability to understand how a person’s cultural background influences behavior. Avoid Ethnocentrism: the belief that one’s own culture is superior to other cultures.


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