NonVerbal Communication Notes
NonVerbal Communication Notes COMM265G
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This 2 page Class Notes was uploaded by Jourdin Bailey on Friday September 9, 2016. The Class Notes belongs to COMM265G at New Mexico State University taught by Armfield in Fall 2016. Since its upload, it has received 5 views. For similar materials see The Principles of Communication in Communications at New Mexico State University.
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Date Created: 09/09/16
Nonverbal Communication 9/9/2016 Nonverbal behavior= the entire domain of a person's observable actions, both conscious and unconscious Nonverbal communication= ALL nonverbal behaviors that result in you or others attributing meaning to actions that do not involve words Nonverbal communication can: o Complement verbal communication o Contradict verbal communication o Substitute for verbal communication o Regulate verbal communication Nonverbal communication skill= a repeatable sequence of behaviors capable of achieving some specified goals Everyone can shoot a basketball and make a basket but someone who can make 9/10 shots has practiced that skill. When it comes to nonverbal skills we tend to focus on the outcomes. We judge the competence of nonverbal skills on 2 things: 1. Appropriateness- the judgement that a skill is legitimate or fitting in a given context. 2. Effectiveness- the judgement that a skill has successfully accomplished the preferred outcome. Communicators have to have the ability to use nonverbal competence in context. Context such as... 1. Chronological level-Timing 2. Situational level- Physical environment 3. Relational level- Different types/stages of relationships 4. Functional level- purpose/objective Haptics- study of touch Oculesics- study of eye contact, gaze, dilation, etc. Kinesics- the study of body movement, including facial expressions. Proxemics- the study of space Chronemics- the study of the use of time Paralinguistics- the study of nonverbal aspects of speech, such as rate, pitch, prosody, volume, etc. Deception & Lying Deception= knowingly misleading another person Lie= a subtype of deception that involves deceiving someone by saying something that is known to be false. Truth-bias= the tendency to believe others whether or not the person is actually honest Veracity effect= because people are truth-biased, people are better at depicting when someone is telling the truth more so than detecting deception A few prolific liars= most people are honest but a few people lie a lot. PROJECTED MOTIVE MODEL People tend to believe others unless they think the other person has some motive to lie. When people become suspicious, the chances of them seeing nonverbal things go up. Demeanor= how people present themselves; nonverbal behaviors Paying attention to WHAT (content) is said rather than HOW (demeanor) they say it FREEBIE EXAM Question We tend to judge a competence of nonverbal communication skills based on two criteria. These two crieteria are: A. Appropriateness and Exactness B. APPROPRIATENEESS AND EFFECTIVENESSS C. Knowledge and Competency D. Effectiveness and Ability
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