Communicating in buisness week 2
Communicating in buisness week 2 MGMT
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This 3 page Class Notes was uploaded by UNT_Scientist on Saturday September 10, 2016. The Class Notes belongs to MGMT at University of North Texas taught by Robert Gayle Insley in Fall 2016. Since its upload, it has received 26 views. For similar materials see Communicating in business in Business at University of North Texas.
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Date Created: 09/10/16
Management UNT Week 2 Soft skills o What do businesses look for Communication skills Listening skills Writing and presentation skills (tied for second and third) Team communication interpersonal skills Employees with the ability to get along while getting the job done. How they treat each other 25% of businesses look for the is at and rank this as their #1 choice The is one of the main reason people are dismissed after their probationary period Remember that thank you is always appreciated Chapter 3 intercultural communications language and nonverbal communication o Unt has 3200 students from 120 countries just in their undergraduate alone o Languages around 7000 language in use Alternate languages and dialects some where around 40,000 Just in the Dallas metroplex is around 300 Top five most widely used languages 1) mandarin 2) Spanish 3) English 4) Hindi 5) Arabic 6) Portuguese 7) Bengal 8) Russian 9) Japanese. 10) Punjabi 50 % of people speak one of these listed above Top five studied in USA Colleges 1) Spanish 2) French 3) German 4) American Sign Language 5) Italian People who speak 3 languages Trilingual 2 languages Bilingual 1 language Monolingual Writing preferences Know how they prefer their written communication Let them know that feedback is okay it helps reduce the lack of understanding Be aware of differences from culture to culture Meaning attached to nonverbal cues Something might be just fine in one country but an obscenity in another culture Value placed on nonverbal cues Spoken vs nonverbal culture Highcontext culture Derive meaning from nonverbal Example Greece Spain Low context culture Meaning is derived from written Example Germany Switzerland Hybrid culture Divide isn't pronounced Example US o Paralangual Use of voice Louder Italy Softer Brazil o Proxemics Use of space Farther German Closer Brazil o Kinesics Use of body language Touching the arm or hand during communication Italy Russia Direct eye contact Western culture o Chronemics Use of time Stick to a schedule USA preferred time to get to know people Mexico
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