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Communicating in buisness week 2

by: UNT_Scientist

Communicating in buisness week 2 MGMT

Marketplace > University of North Texas > Business > MGMT > Communicating in buisness week 2

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About this Document

these notes cover interpersonal skills and dealing with other cultures
Communicating in business
Robert Gayle Insley
Class Notes
insely, communication, BUISNESS
25 ?




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This 3 page Class Notes was uploaded by UNT_Scientist on Saturday September 10, 2016. The Class Notes belongs to MGMT at University of North Texas taught by Robert Gayle Insley in Fall 2016. Since its upload, it has received 26 views. For similar materials see Communicating in business in Business at University of North Texas.


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Date Created: 09/10/16
Management  UNT Week 2  Soft skills o What do businesses look for   Communication skills   Listening skills   Writing and presentation skills (tied for second and third)  Team communication  interpersonal skills  Employees with the ability to get along while getting the job done.  How they treat each other   25% of businesses look for the is at and rank this as their #1  choice   The is one of the main reason people are dismissed after their  probationary period  Remember that thank you is always appreciated  Chapter 3 intercultural communications language and nonverbal  communication  o Unt has 3200 students from 120 countries just in their  undergraduate alone  o Languages   around 7000 language in use   Alternate languages and dialects some where around 40,000   Just in the Dallas metroplex is around 300   Top five most widely used languages   1) mandarin   2) Spanish   3) English   4) Hindi   5) Arabic   6) Portuguese   7) Bengal   8) Russian   9) Japanese.   10) Punjabi   50 % of people speak one of these listed above   Top five studied in USA Colleges   1) Spanish   2) French   3) German   4) American Sign Language   5) Italian   People who speak   3 languages  Trilingual    2 languages   Bilingual   1 language  Monolingual   Writing preferences   Know how they prefer their written communication   Let them know that feedback is okay it helps reduce the lack of  understanding   Be aware of differences from culture to culture   Meaning attached to nonverbal cues   Something might be just fine in one country but an  obscenity in another culture   Value placed on nonverbal cues   Spoken vs nonverbal culture   High­context culture   Derive meaning from nonverbal   Example   Greece   Spain   Low context culture   Meaning is derived from written   Example   Germany   Switzerland   Hybrid culture   Divide isn't pronounced   Example   US  o Paralangual   Use of voice   Louder   Italy   Softer   Brazil  o Proxemics   Use of space   Farther   German   Closer   Brazil  o Kinesics  Use of body language   Touching the arm or hand during communication   Italy   Russia   Direct eye contact   Western culture  o Chronemics   Use of time   Stick to a schedule   USA   preferred time to get to know people  Mexico


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