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COMM 3200 Week One Notes

by: Liana Sandell

COMM 3200 Week One Notes COMM 3200

Liana Sandell
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About this Document

Week one notes for the first exam (in class notes and discussion notes)
Interpersonal Communication
Dr. Amanda Denes
Class Notes
Communications, Interpersonal, discussion, class, notes




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This 6 page Class Notes was uploaded by Liana Sandell on Monday September 12, 2016. The Class Notes belongs to COMM 3200 at University of Connecticut taught by Dr. Amanda Denes in Fall 2016. Since its upload, it has received 34 views. For similar materials see Interpersonal Communication in Communications at University of Connecticut.


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Date Created: 09/12/16
Class notes September 1, 2016 What is interpersonal communications? Defining communication Communication: the process of acting on information Human communication: the process of making sense of the world around us and attempting to share that sense with others Different kinds of communication Mass communication: occurs when one person sends the same message to many people, with little or no opportunity for the listener to give feedback (ex. class lecture) Public communication: occurs when the speaker addresses a large audience in person. Small group communication: communication between 3-15 people who meet to interact with a common purpose to solve a problem, make a decision, or just to have fun Intrapersonal communication: communicating with oneself, otherwise known as self think. *Other studies in communications are categorized by the particular context in which interactions occur rather than by the people in involved in them or medium Intergroup communication: communication between people form two social, cultural or demographic groups Intercultural communication: communication between people from two different cultures Business/organizational communication: communication that occurs in the work place What is interpersonal communication? Role relationship: Behavioral independance is usually interchangeable and not unique (getting a coffee from starbucks— the barista and customer relationship) Impersonal communication: occurs when you treat people as objects or relate to them based on their role Interpersonal relationship: two people who share repeated interactions over time. they have a mutual influence and unique interaction patterns (inside jokes, nick names) Interpersonal communication: exchange of verbal and nonverbal messages between two people, regardless of their relationship (prof. says that it is between people you care about ) Close relationship: Two people in an interpersonal relationship with enduring bonds. This is the idea that we are connected through an emotional attachment and we rely on each other to fill our needs. This is also characterized by irreplaceability. Relational communication: what we see in close relationships. It is a subset of interpersonal communication which focuses on expression and interpretation of messages in close relationships. This can be vital interactions or everyday speaking
 *Note: boundaries of relationship types can be blurred Much of this course will focus on relational communication Types of relationships? • friends, boyfriend or girlfriend, parent, co-worker, same-sex relationships— this can be fuzzy How can you improve your own interpersonal communication? Competent communications 1. they are clear (not ambiguous) 2. consider time, place and context 3. adapt to things that are not working 4. involved (turn-taking, feedback, disclosure) Competent communication includes: knowledge, motivation and skill Levels of communication competence Unconscious incompetence: when we are unaware that we are not good at something Conscious incompetence: when we know we are not good at something Unconscious competence: monitoring what you need to do and being aware of it (driving for the first few times) Conscious competence: After a while practicing something you don’t need to think to do it (driving after a few years) What should I expect? 1. have realistic expectations 2. do not plan to teach others these skills unless they ask you to 3. do not take responsibility for more than your fair share of the relationship 4. be aware that interpersonal communication will not solve all your problems 5. work on conscious competence History and Overview of Communication Concepts History 1. many individuals were curious about relationships for thousands of years 2. interdisciplinary (in different fields) 3. dates back to the 1950s but really began studies in 1960s and 70s 4. previously concerned with public speeches, political rhetoric and mass communication 5. 1960s scholars realized that most communication happened in small groups and dyads Close relationships 1. provide life with meaning 2. source of peoples deepest and most inspiring experiences 3. greatest hurts and sorrows 4. central to being human 5. capacity to form relationships is innate and biological Need Fulfillment in relationships Social inclusion: the need to be sought out, considered and included in social activities (and need to seek others out). We belong to groups for survival. Behavioral control: individuals need some degree of dominance in relationships (for themselves and others). This is part of mutual influence. Affection: The need to give and receive physical affection, verbal praise and approval Goals Humans are driven by goals 1. self-presentation goals— related to image or self concept (ex. go to the gym to get in shape) 2. relational goals— goals related to relationships (ex. building a relationship, hitting on someone, ending a relationship) 3. instrumental goals— tasks (ex. getting a job) Discussion September 2, 2016 Words are arbitrary Triangle of meaning 1. symbol (word) 2. referent (object) 3. thought (concept) Words are powerful Words create our reality Sapir-Whorf Hypothesis: we create our own reality through the words we use to describe things Linguistic relativity: we use different words to describe different things (ex. different kinds of snow) Words range in clarity 1. vague language— words can be anywhere between abstract and concrete 2. equivocation— intentionally vague statement that can be interpreted in multiple ways 3. exaggerated language • allness: using language to make sweeping generalizations • polarization: extreme language (can be good or bad) 4. language mistakes • malapropism: using an incorrect word that sounds the same as the one you intended to use 5. multiple meanings • bypassing: when the same word has different meaning to each person (ex. sleeping in) 
 Words are contextual 1. historical context • We are bound by the words of our generation • an increasingly complex word— increasingly complex forms of communication (ex. on fleet) 2. gender context a. masculine speech • achievement/assertiveness • goal oriented • “report” speech b. feminine speech • caring/support • relationship oriented • “rapport speech” Words have content and relational meaning Principal 3: every message contains both content and relational information Denotative: the words content. it is the literal meaning that would be found if you looked it up in the dictionary Connotative meaning: it is how you define the word or the relationship dimension. It converts feelings and includes the personal or subjective meaning of the verbal and non verbal behavior Euphemism: term that acts as a substitute for a word that may not be socially acceptable in a give context (ex. he died versus he passed away)


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