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Week 3- Chapter 4

by: Aimee Castillon

Week 3- Chapter 4 PSYC 467

Aimee Castillon
GPA 3.61

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About this Document

Chapter 4 lecture notes
Psychology of Working Groups/Teams
Class Notes
Psychology, teams, groups, I/O psychology, Wallace
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This 3 page Class Notes was uploaded by Aimee Castillon on Tuesday September 13, 2016. The Class Notes belongs to PSYC 467 at George Mason University taught by in Summer 2016. Since its upload, it has received 7 views. For similar materials see Psychology of Working Groups/Teams in Psychlogy at George Mason University.


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Date Created: 09/13/16
Week 3 Class Outline – Team Design Objectives: At the end of this class you should be able to 1. Identify the phases of team performance 2. Discuss best practices for designing and assessing the team’s task and makeup. 3. Discuss how organizational factors influence team design. Phases of teams Transition phase Preparation/planning Reflecting Action phase Task work/execution Designing the Task Clear performance standards (goal theory) Goal is clearly defined SMART goal Specific *Measurable  feedback mechanism Attainable (challenging) Relevant *Time-bound “Do your best goals” Goal theory- SMART goal is more effective; specific, challenging goals are more effective Mission statement- lay out overarching goal and why team exists Types of goals Performance goal (“Let’s complete this task”) Approach Avoidance Learning goal (“Let’s learn how to do something”) Mastery Interdependence Pooled- group members work independently and then combine their work (i.e. Team USA, sales team) Sequential- division of labor (i.e. relay races; drafting a group paper) Reciprocal- every member is dependent on others at all levels (i.e. writing a group paper on Google Docs) Size- make the minimum team size to avoid diffusion of responsibility Stress = f (difficulty, importance, time) KSAO requirements (i.e. resilience) Task/functional expertise Teamwork skills The People Assess team Previous work Testing Interviews/self-reports Assessment center Peer review/360 degree Diversity Benefits Different inputs Different viewpoints/ideas Different KSAO Higher performance Creativity Better decisions Challenges Tough to achieve Teamwork fault lines Managing for diversity Public commitment Soliciting ideas Educate Diversify at all levels The Team (organization) Team structure- how clearly the group’s processes are articulated by team leaders and the organization and the extent to which they’re closely adhered to by team members. Organizational relationships Team Culture Norms are shared expectations that guide behavior in groups If violated, members first try to persuade the person to change Norms are very difficult to change; passed down from “generation” to “generation” Team charters Benefits Better performance Best practices Should be collectively writeen, posted, and regularly revisited


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