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Test 101, Week 1 Notes

by: Jill LaSala

Test 101, Week 1 Notes Test 101

Marketplace > Burlington County College > Test 101 > Test 101 Week 1 Notes
Jill LaSala


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Jill LaSala
Class Notes
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This 2 page Class Notes was uploaded by Jill LaSala on Sunday September 18, 2016. The Class Notes belongs to Test 101 at Burlington County College taught by Jill LaSala in Fall 2016. Since its upload, it has received 7 views.


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Date Created: 09/18/16
Jill LaSala 128 Torpedo Road, Manahawkin, New Jersey, 08050 609-339-8912 Objective: A compassionate, intelligent, and driven “Manager/Sales Associate,” with a proven track record of advancement, providing overall direction to team projects, as well as demonstrating consistent excellence in  management of customer relations. I am seeking to transition into the mental health field as a “Peer Support  Specialist,” utilizing my professional strengths and knowledge in a well­established peer driven organization  offering personal and professional growth. As well as obtaining my “Certified Recovery Support Practitioner,”  certification.  Work Experience:  General Manager, Five Below, June 2013 through November 2013 o Responsible for the hiring, retention, and growth of store employees. o Ensured stores adhered to company standards, including but not limited to, customer satisfaction  scores and cost controls.    Assistant Manager, Five Below, 2010 through June 2013 o Community outreach through fundraising program. o Assist the General Manager in day to day duties involving the training and delegation of store  employees.  Key Holder, Five Below, 2009 through 2010 o My first management position, which consisted of assisting the General and Assistant managers  carry out the vision for the store through daily zone sheets. o Consistently ranked number one in email capture percentage for our district, and co­facilitated a  conference call on this subject.  Sales Associate, Five Below, February 2008 through 2009 o Responsible for point of sale transactions with customers, aiding in the processing of freight in a  twenty four hour period, and maintaining a clean store appearance. o Recognized for customer service excellence by the Vice President of Stores. Skills:  Customer Service Excellence.  Project Management.  Teambuilding and Personnel Training Experience.  Supervision Experience.  Co­facilitating Conference Calls.  Co­facilitating Groups.  Proficient in MS Office and MS Outlook Affiliations:  The Mental Health Association’s Consumer Connections CORE graduate  Certificate of Achievement for Mental Health and Recovery Seminar 1 including Wellness Recovery  Action Planning (WRAP).  Currently enrolled in Rowan at Burlington County College, majoring in Psychology. 


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