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Communication, Week 1 Notes

by: Rayne Stocking

Communication, Week 1 Notes CM 2910.01

Marketplace > Plymouth State University > Communication > CM 2910.01 > Communication Week 1 Notes
Rayne Stocking

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About this Document

These notes are from Chapter 1 "Introducing Interpersonal Communication". For the class, we are using the book 'Reflect & Relate: An Introduction to Interpersonal Communication".
Human Communication and Conflict
Dr. Mary E. Ray
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This 2 page Class Notes was uploaded by Rayne Stocking on Sunday September 18, 2016. The Class Notes belongs to CM 2910.01 at Plymouth State University taught by Dr. Mary E. Ray in Fall 2016. Since its upload, it has received 3 views. For similar materials see Human Communication and Conflict in Communication at Plymouth State University.


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Date Created: 09/18/16
Chapter 1: Introducing Interpersonal Communication Communication – the process through which people use messages to generate meanings within and across contexts, cultures, channels, and media 1. Process: series of interconnected actions 2. Use messages to convey meaning a. Messages – “package” of info that’s transported during communication b. Interaction – exchanges a series of messages, either face to face or online 3. Contexts 4. Channels – Sensory dimension along communicators transmit information 5. Media Communication Models Linear Communication model – communication is an activity in which info flows in one direction Interactive Communication model – a process involving senders and receivers Feedback – verbal or nonverbal messages that receivers convey to show a reaction Fields of experience – consists of beliefs, attitudes, values, and experiences that each person brings to a conversation Transactional communication model – each person equally influences the communication behavior of the other person Interpersonal communication – dynamic form of communication between 2 or more people in which the messages exchanged significantly influence their thoughts, emotions, behavior, and relationships 1. Dynamic: constantly in motion and changing over time 2. Transactional: both parties contribute to the conversation 3. Dyadic: involves 2 people talking 4. Impact: changes someone’s thoughts Interpersonal Communication Competence Interpersonal Communication Competence – consistently communicating in ways that are appropriate, effective, and ethical 1. Appropriate: the degree to which your communication matches situational, rational, and cultural expectations 2. Effectiveness: ability to use communication to accomplish self-presentational, instrumental, and relational goals a. Self-presentational goals: desires you have to present yourself in certain ways so that others perceive you as being a particular type of person b. Instrumental goals: tasks we want to accomplish c. Relational goals: things we do to maintain our bonds with others 3. Ethics: set of moral principles that guide our behavior toward others


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