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Chapter 19 Notes Part 1

by: Richard Martin

Chapter 19 Notes Part 1 MGMT 371 002

Richard Martin
GPA 3.59

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About this Document

This is just part of chapter 19 and covers the lectures in class only. This is merely a required upload and the complete chapter will be available next week.
Principles of Management
Patrick J. Demouy
Class Notes
mgmt, Managment, 371
25 ?




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This 1 page Class Notes was uploaded by Richard Martin on Friday September 30, 2016. The Class Notes belongs to MGMT 371 002 at University of South Carolina taught by Patrick J. Demouy in Fall 2016. Since its upload, it has received 4 views. For similar materials see Principles of Management in Business Administration at University of South Carolina.

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Date Created: 09/30/16
Chapter 19 Wednesday, September 28, 2016 2:47 PM • Organizational control: systematic process through which managers regulate organizational activities to make them consistent with expectations established in plans, targets, and standards of performance • Intangibles by nature are difficult to measure • Balanced sheet/scorecard is a snapshot of a company in a point in time, not as reliable as income statement, Slide 6 ○ Financial: ○ Internal Business Processes: good control over how things are done, good customer service ○ Learning and Growth: provide growth and learning to employees ○ Customers: opportunity to make change, do so to make customers happy • Income statement measures activity over a period of time • Financial statements: balance sheet shows firm's financial position at point in time ○ Income statement shows profit-and-loss statement highlights firm's financial performance over time • Know definition of ratios on slide 14 Notes Page 1


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