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Chapter 13 Interactional View Notes

by: Chris Arionus

Chapter 13 Interactional View Notes 442

Marketplace > Concordia University, St. Paul > 442 > Chapter 13 Interactional View Notes
Chris Arionus
Concordia University, St. Paul
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About this Document

Chapter 13 notes
Communication Theory
Dr. Flottemesch
Class Notes
One-Up, One-Down, One-Across




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This 2 page Class Notes was uploaded by Chris Arionus on Sunday October 2, 2016. The Class Notes belongs to 442 at Concordia University, St. Paul taught by Dr. Flottemesch in Fall 2016. Since its upload, it has received 2 views.

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Date Created: 10/02/16
Interactional View  A borrowed theory from Family Studies and Psychology. o Applied to Communications field.  Communication behavior of one person in family unit affects all individuals. o If mom and dad are fighting, they could take it out on children. o Everyone has a bad day because of one person.  Could also affect the workplace relationships as well.   Axioms – Rules for communication o One cannot NOT communicate.  Going out of your way to not communicate with someone is  actually communicating nonverbally.   90­98% of our communication is nonverbal.   Communication involves content and relationship.  o Includes the history and nature of that relationship.   The nature of the relationship depends on how the communication is  punctuated. o What is the cause and what is the effect? o When the son starts shoplifting, the parents are paying attention.   When the son stops and starts behaving, the parents ignore the  problem.  The parents should be giving them the same amount of  attention instead of only when the son becomes a problem.   Either symmetrical or complimentary. o Symmetrical = equal power o Complimentary = power dominant or “asymmetrical” o Double bind = person with power in the conversation wants the other  person to act symmetrical.   Bound to conformity of the power structure relationship, but is  forced to feel that there is symmetry.   One­Up messages = Gain control  One­Down = Submissive  One­Across = transitory = Neutralizing conversation.   Reframing o Members of a family stepping outside of the system and recognize the rules of the system are not working.   Learns a new set of rules to live by.   Does this by using a different set of perspectives. 


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