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Engstrom Auto Plant

by: Natalie Barron

Engstrom Auto Plant BUAD 280

Natalie Barron

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Case Notes Motivation Module
Introduction to Financial Accounting
Julie Suh
Class Notes
motivation, business, Management
25 ?




Popular in Introduction to Financial Accounting

Popular in Business Administration

This 2 page Class Notes was uploaded by Natalie Barron on Monday October 3, 2016. The Class Notes belongs to BUAD 280 at University of Southern California taught by Julie Suh in Fall 2016. Since its upload, it has received 11 views. For similar materials see Introduction to Financial Accounting in Business Administration at University of Southern California.


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Date Created: 10/03/16
Case Notes for Lecture Read and reflect on the assigned case.  Complete this case notes worksheet.  Submit these  case notes by midnight on the Sunday before a new module begins and turn in a copy at the  end of lecture. This preparation is intended to help you actively engage in the discussion in  lecture and help you complete your Case Memo that is due after lecture.  Each completed case  notes will be evaluated on its quality (OB content, clarity of ideas, initial analysis) and timely  submission.  You will want to keep a copy (soft or hard copy) for your own reference after class  as you work on the full case memo due 4 days after lecture.  Grades are posted on Blackboard. Name & discussion section number: Natalie Barron 14727 Case name: Engstrom Auto Mirror Plant: Motivating in Good Times and Bad The case facts (brief summary; 2­4 sentences of what’s happening and who’s involved): The Engstrom Auto Mirror Plant has been having increasing issues with employee efficiency,  productiveness, and integrity.  The private company that makes mirrors for automobiles has  tried to incentivize high work quality and quantity but implementing different rewards systems  and a more open meeting system.  While this initially helped with the problems they faced, the  solutions have not been consistent in eliminating the issues over the long run. The issues/potential main problem (main issues in OB terms related to the module):  Products are being delivered either late or in bad quality.  Downturns in the economy have left employees feeling hostile and fear for their jobs.  Extrinsic motivation is diminishing because of the inconsistency of the bonus pay outs.   Employees are becoming more hostile and aggressive not only to management but  towards each other as well and as a result teamwork is diminishing. Three questions or comments I want to make in class: 1. How can the company design a system that will increase employees’ intrinsic motivation so  less extrinsic motivation is needed. 2. Would going on a company retreat or focusing on more team building activities help the  overall culture of the company? 3. How can the managers determine what is causing the low quality and late delivery of the  products? Case Notes for Lecture Additional information/Relevant theories & concepts that may apply:  A more horizontal company organization may be beneficial so that employees can feel  heard.   Maslow’s hierarchy of needs can provide insight as to what will motivate employees  more effectively.  The expectancy theory model can help with goal setting to make sure employees and  managers have clear purpose and expectations.


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