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Communication in buiness week 6

by: UNT_Scientist

Communication in buiness week 6 MGMT

Marketplace > University of North Texas > Business > MGMT > Communication in buiness week 6

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About this Document

This covers chapter 5 and 6
Communicating in business
Robert Gayle Insley
Class Notes
Chapter, 5, 6, communication
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This 3 page Class Notes was uploaded by UNT_Scientist on Sunday October 9, 2016. The Class Notes belongs to MGMT at University of North Texas taught by Robert Gayle Insley in Fall 2016. Since its upload, it has received 6 views. For similar materials see Communicating in business in Business at University of North Texas.


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Date Created: 10/09/16
Writting  electronically chapter 6  o Focus   Email Im texting and Company websites  o be sure to choose appropriate way to communicate for the situation  don't go with what you're comfortable with go with what works for your  communicating partner o team exercise  which of the following methods of communication is considered to be the  most effective in growing a strong business relationship  face to face  electronic communication guarantee message privacy  No  can electronic communication with high degree of frequency have a  negative effect on the individual's communication and interpersonal skills  on his job stability and career growth  Yes o negative effects of using electronic communication with a high degree of  frequency   less eye contact during presentations meetings and interviews  More nervous when participating in presentations interviews and  meetings   trouble forming thoughts and words o text and email are most popular form of Communications in the workforce  Fast  Convenient  Inexpensive  Mobile  Warning  due to this frivolous day­to­day communication watch yourself  when talking to peers and higher­ups in the business  don't write or send confidential information avoid being hacked  right  concisely but with as much detail as necessary  adhere to basic writting rules  spell acronyms  Spell correctly  avoid using abbreviations  never use emojis  edit revise proofread and then send o Netiquette  internet communication that is proper and polite  send messages at a reasonable time  don't be a texting nag  don't bother people if you're impatient  don't text it inappropriate settings  avoid all caps AKA shouting   Avoid flaming  rude hostile or insensitive speech in a message  sending and copy email who didn't need to read it  mention an attachment but not attaching it social media chapter 5 o social media is used extensively for marketing building morale screening  employee o fast easy and convenient way for inexpensive communication with lots of people o internal uses  share information and knowledge  build employee morale  improve collaboration and productivity in workgroup  building employee community o External  customer service  public relations  acquiring  feedback  Networking  brand awareness  job candidate o team exercise  Facebook  promotes website screen applicants and identify candidates  Google+  customer service target market internal and external  Communications  Instagram  marketing morale­building  LinkedIn  Professional networking and conferences  Twitter  public relations customer service crowdsourcing feedback brand  reputation o sample writing for social media is listed in chapter 5  write a post that redefines valuable to share with others  right a post Centered on audeince questions and concerns  make sure it is long enough to achieve clarity  images and longer posted keep readers attention make sure image  pertains to post  edit revise proof read to improve contents o barriers and using social media in the workforce  unrealistic attitude on importance  not analyzing the  not inciting feedback  not applying basic writing skills  bad spelling  use of abbreviations  no edit revision or proof read process  not being honest  inflating job skills o security measures  Don't need tech available to others  reset password every 3 months  commit password to memory not easy to identify  set up some privacy setting  keep antivirus up to date o Netiquette  avoid running when upset tired or intoxicated we are not at our best and  these posts are wrong and don't need to be done  don't post anything you don't want future bosses potential recruiters  clients or other people to see  and always remember to be civil


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