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This 10 page Class Notes was uploaded by Lindsey Allen on Tuesday September 1, 2015. The Class Notes belongs to SS 3403 at Mississippi State University taught by David Rye in Summer 2015. Since its upload, it has received 128 views. For similar materials see Facility and Event Management Sport in Physical Education at Mississippi State University.
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Date Created: 09/01/15
Movie Day 825 Average baseball park is a city all in itself 37000 cokes and beers 50 bathrooms 10000 feet of plumbing enough steel to build a 50 story building Cambden Park seats 40000 people Baseball early 1800 s 1850 people realized financial potential professional teams formed union grounds first park in 1862 Southland Grounds in Brooklyn was the first park that dealt with ambiance entertainment place 1890 atleast 21 ballparks burst into ames Shay park was the first steel park in Philadelphia 1915 Braves park sat 42000 people largest for that time 0 had inside the park homeruns 1922 75000 seat Yankee Stadium was completed 0 first triple decker stadium 0 first to be called a stadium 1935 was when the first night game was ever played Ch 2 827 What is Facility Management Primary purpose is to ensure a facility is run safely for all those who might be in and around the facility Facility Management entails a variety of skills such as planning designing leasing project management facility marketing and construction management Facility Maintenance Maintenance absorbs the most amount of their time 17 followed by space management 14 interior design 11 and budgeting and forecasting 9 o The other 50 goes to managing other people Duties of Facility Manager Long and shortterm planning Financial forecasting Property acquisition and disposal Specifying work responsibility and space use Architectural and engineering planning and management Managing all phases of construction and renovation Managing maintence systems The Facility Manager Assigned a wide range of tasks in planning designing and manageing facilities They are responsible for coordination the physical workplace with the people and work of an organization Managerial Functions Planning from short term to long term panning Organizing ow charts are not necessarly the answer 0 Breaking down into different jobs Implementing making sure it works 0 Setting things in action Controlling evaluating your results Follow the SMART acronym Specific Measurable ex increase attendance by 10 Attainable Realistic Timely have a time frame Planning Entails developing a mission statement goals objectives and tactics o the new haven ounders are dedicated to providing wholesome family entertainment at a reasonable price 0 the team will sell out at least 10 games o develop 20 theme nights designed to attract key constituents to the games It is hoped that 10 of those games will sell out These are concrete and measurable o Contact local church groups develop ethnic nights hire fire works company schedule give away nights develop attractive ticket pricing packages Constituents Customers internal constituents external constituents 0 Customers fans ticket holders 0 Internal Constituents employees board members owners 0 External Constituents sponsors partnerships civic groups Technology Dealing with constituents and applying the managerial function are necessary for managing a facility but technology has significantly changed how facilities are managed Chapter 3 91 Development of Management Theory father of scientific management time and motion studies increase specialization believed in commission Hawthorn effect hierarchy of needs must meet each need before satisfying higher needs two factor theory expectancy theory of motivation Elton Mayo Employee motivation Change light bulb to see if it changed the work production and it did Discovered workers wanted an emotional connection with management Maslow Need that motivates us to move to the next need Different for each individual Herzburg Satisfaction and dissatisfaction Hygiene and Motivation are the two methods He believed you needed to do everything you could to eliminate hygiene hurdles to reach the motivation Vroom Focus on outcome How much that individual wants a certain reward ComputerAssisted Facility Management CAFM Help with convenience organization information and communication Application of CAFM CAFM has grown to include any technology platform that assists a facility manager in running a facility 0 There are 6 factors I Space and Asset Management I Computer Assisted Drafting CAD Blueprint look at room from computer and plan which ways to make it most efficient I Capital Planning and Facility condition assessment Ensure safe workplace I Maintenance and Operations Track any assets and track when they need to be updated I Real Estate and property Management Track property you lease or own I Support Technology Management Strategies First every facility manager must act in an ethical manner A reputation is one of the most valuable assets a person will ever have Always use integrity in difficult situations Focus on the facility s core competencies while outsourcing specific tasks that will improve quality of service Management Strategies No Meetings A survey in USA Today examined how workers productivity would be affected if their employers banned meetings 1 day a week 0 46 No Change 0 45 More Productive o 7 Less Productive o 2 no opinion Thus cutting down meetings might make employees more productive o The key to a meeting is to have a schedule to keep employees motivated Managerial vs Leader Time management shows by example Organizational Passionate Stability Maintains Control Pros and Cons of Outsourcing Pros Cons Creative booking leverage expensive Increase corporate support relinquishes control Reduces stress time and budget implication turnover of loyalty to PMC Effective negotiation and renogation strategies loss of responsibility Facility staff focuses on core competencies shortterm cost cutting leading to professional growth could lead to long term damage Excessive turnover of GM due to increased opportune Sport Facility Iobs Facility Manager Box office and ticket distribution Security Parking Maintenance Architecture and engineering Finance Human resources a person who contracts with another organization according to their own process and their own methods 0 Behavioral financial relationship Hiring Process Iob analysis job design and job description what are you looking for and why Advertising the position Screening the applicants and the interview process Employee Management Placing the employees in the right job Evaluating employees and the performance appraisal process Termination and the progressive discipline process 0 Progressive discipline process give warning on first mistake then give written notice then suspension without pay then deal with the letting go of the employee Legal Concerns Using inappropriate application forms and questions Poor or inappropriate interview questions Proper classification of employees at will Lack of standardized documents Failing to review and update employment policies Failing to monitor evaluate and secure personal files Failing to honestly and tactfully evaluate employees in a timely manner Failing to have appropriate evaluation criteria Failing to allow proper grievance process for resolving disputes Failing to provide proper notice for discipline and the opportunity to be heard Legal Issues M o Reasonable accommodation 0 Medical issues that affects one or more major activities exclusive remedy for those insured on the job Sexual harassment o Quid pro quo I You do this for me and I ll do this for you o Hostile Work Environment Employer has to know about inappropriate conduct and then needs to take steps to prevent it Training Areas where training is critical 0 Alcohol Service 0 Crowd Management 0 Grounds keeping Chapter 1 820 Oldest Sport Facility Roman Coliseum Sport Facility As any enclosed facility where sports are played The enclosure can be either natural or manmade The enclosure has to be complete so that the facility is self contained Public Assembly Facility PAF Include sport facilities as well as other entertainment or nonentertainment facilities where large groups of people can gather 0 Ex arenas stadiums theaters and convention centers 0 Present day Olympics 0 Social and economic value Arenas Indoor facility with fixed or portable seats surrounding an open oor area Amphitheatre Roman Amphitheatre Open air facility Stadiums Large facility can be either open air or dome can have fixed seating Facilities in Ancient Times Greece Olympic stadium build in 776 BC was initially a temple later expanded to include an altar training facility gymnasium covered running track and the famous stadia The Olympic stadium in Athens was built in 331 BC and held 50000 spectators It was used to host the 1896 Olympic games The Greeks built hippodromes horse racing tracks and theaters Seats were made from mud Honored Zeus Olympics began in 1896 and were held in Olympia Location is key Facilities in Ancient Times Rome Coliseum Circus Maximus Hippodromes Coliseum The avian Amphitheater is usually known as the Coliseum wither because of its huge size or because a colossal statue in gilded bronze of Nero in the appearance of the Sun God originally stood nearby Started by Vespasian in 72 AD inaugurated in 80 AD by Titus with 100 days of celebrations during which several thousand wild beasts and gladiators were reputedly killed The amphitheater was completed by the emperor Domitian Took 10 years to complete Seating was based on gender and social class 50000 spectators Circus Maximus A track used primarily for horse racing although it was used on occasion for hunts or mock battles Build in the 6th century BC the facility could seat 300000 fans The facility was twice destroyed by fire and on at least two occasions the stands collapsed killing many people This was the Roman version of a race track Admission was FREE There was a long barrier spina that ran down the middle of the track In addition to obelisks fountains statues and columns there were two temples on the spina one with seven large eggs and one with seven dolphins At the end of each lap of the sevenlap race one egg and one dolphin would be removed from each temple to keep the spectators and the racers updated on how many laps had been completed Hippodromes Romans also build hippodromes there were located on the shore in the center of Israel Built by Harry the Great Multipurpose facility Facilities From the Middle Ages to the 1800s Churches began to from upon building large assembly facilities because they began to lack morals Only allowed horse races if they honored the Virgin Mary Similarities of Facility Management From Ancient to Modern Times Controlling and moving large numbers of people Managing rowdy or violent crowds Maintaining exibility in multiuse venues gladiators and mock naval battles basketball and ice shows Providing security and protection for VIPs Controlling the types of petty crime inherent with large gatherings of people Keeping facilities clean and operational Differences in Facility Management From Ancient to Modern Times Providing amenities for the press Setting up TV cameras platforms and TV cable hookups Selling advertising space and naming rights Using heating ventilation and air conditioning systems Modern parking concerns for thousands of cars and buses The amount of food and beverages needed to feed over 10000 fans at some venues Complying with environmental zoning assessiblilty and other legal issues Evolutions of Professional and Collegiate Facilities In the early 1900s college stadiums started being built across the United States The sport facility revival was also fueled by the Olympic games First modern Olympic games in 1896 Greece build a stadium that sat 66000 fans Professional stadiums were being build around the same time but the early versions were made of wood and later versions were made of steel and concrete Started taking off during the industrial revolution Growth of Professional and Collegiate Facilities Wrigley and Fenway are the oldest facilities still in use Olympic Effort and the Future of Sport Facilities The Olympic games involve significant costs from lobbying efforts to construction of the actual facilities Sydney spent 33 billion to build facilities for the Olympics Athens spent over 116 billion The estimates for Beijing were around 42 billion when all the infrastructures costs were included Montreal left the city 15 billion in debt LA coliseum hosted 2 olympics and 2 superbowls Trends That will affect Future Facilities Technology Construction processes and procedures Broadcasting needs More interactive activities