PROFESSNL COMM SKILLS
PROFESSNL COMM SKILLS CMS 306M
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This 5 page Class Notes was uploaded by Sydnie Adams on Sunday September 6, 2015. The Class Notes belongs to CMS 306M at University of Texas at Austin taught by Ashley Muddiman in Fall. Since its upload, it has received 26 views. For similar materials see /class/181623/cms-306m-university-of-texas-at-austin in Communication Studies at University of Texas at Austin.
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Date Created: 09/06/15
CHP 1 8292011 70600 AM o Communication process whereby one person stimulates meaning in the mind of another through verbal andor nonverbal means o it is a process stimulation of meaning not transfer verbalamp nonverbal o 8 major components o source amp receiver o encoding amp decoding o message o channel o feedback o noise o source person who has an idea to communicate to another person o encodes the idea into a form suitable for communication o carefully encode think before you speak o message result of encoding verbalnonverbal what you say and how you say it o channel medium through which a message passes on its way from source to receiver o facetoface sensory channels experience expressions and behaviors and air through sound waves o receivers decode the message o different receivers can decode differently o feedback interplay between encoding and decoding messages o noise o external any distracting condition outside yourself o internalbarriers to communications coming from within o people behave as if they communicate solely through words o children rely on verbal more than nonverbal adults are opposite o Paul Eckman describes 6 ways nonverbal can interact with verbal o repeating saying directions and pointing o accentingclenching fists stressing certain words to accent o substitutinggesturing instead of talking o complementingusing gestures to emphasize feeling o regulating gesture to regulate pace and flow contradicting sarcasm amp irony even not speaking can communicate a message content substantive information relationship conveys affective emotional information punctuation how people block off or identify the point when a sequence of words or behaviors starts or stops label interpreting a situation and treating the interpretation as real communication isn t good or bad can create problems or solve them Class Review Propositions physical an psychological meanings are in people not words content denotation and relationship connotation o Are you working on your presentation Saturday said by instructor said by roommate n different meanings verbal and nonverbal irreversible neutral tool 914 Listening 2 minute speech 8292011 70600 AM Plagiarism any use of another s worok and submitting that work as one s own o blatant plagiarism o unintentional plagiarism 0 remove quotation marks 0 disguising o hiding the sources o If it s common knowledge you don t need to cite it o proprietary knowledge if info is owned by someone else media should cite o accumulated knowledge something you ve known and heard of but can t remember where be safe and cite it Ethical Perspectives o Virtue Ethics 0 Judge by a person s character 0 Would detonating the bomb be ethical o The Golden Rule o Kant s Categorical Imperative 0 Act only according to the maxim by which you can at the same time will that it would become a universal law 0 If you do one thing imagine everyone in the world does that would it be bad eg lying littering o Utilitarianism 0 best for the most people Sources 8292011 70600 AM Source credibility o authority o diversity o objectivity o accuracy o currency Parenthetical citations in your agendaPPt Oral citation in presentation o cite aloud all sources name date publication o provide source and rationale BEFORE the information you are citing o cite again if you use the source again but the rationale not needed twice Group Presentation o required to have 2 sources but should have more o best speeches have more than two citations o make sure to have credible sources 8292011 70600 AM be mindful be a selfish listener listen for major ideas identify listening goals practice take notes be an active listener Four types of listening o appreciative o empathetic o comprehensive o evaluative
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