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Lecture Notes February 8

by: Katie Johnson

Lecture Notes February 8 BCOM 207

Katie Johnson

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Lecture Notes February 8
Class Notes
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This 3 page Class Notes was uploaded by Katie Johnson on Monday February 29, 2016. The Class Notes belongs to BCOM 207 at University of Wisconsin - Eau Claire taught by PETER KNUTSON in Spring 2016. Since its upload, it has received 19 views. For similar materials see BUSINESS PRESENTATIONS in Communication at University of Wisconsin - Eau Claire.

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Date Created: 02/29/16
Communicating in Organizations  Definitions o Communication o Organizations o The means by which information is shared, activities are coordinated, and decision making is enhanced The Components of Communication 1. Stimulus  Filter {Speaker A}  message through some sort of medium (message can be verbal or nonverbal)  Filer {Speaker B} (might be destination, person who was supposed to receive the message initially, but not where communication ends)…  Feedback is then given back to {Speaker A} **Noise is involved in the entire process (physical, psychological, etc…)** Verbal Communication  Verbal communication o Oral communication o Written communication  Nonverbal Communication o Facial expressions o Nonverbal words Barriers to Communication  Verbal Barriers o Inadequate Knowledge or Vocabulary o Differences in Interpretation  Denotation  Dictionary definition/common definition of a word  Connotation  Meaning behind a word o Language Differences o Inappropriate Use of Expressions Effective Messages  Are Clear  Are Complete  Are Concise  Are Correct  Save the Reader’s time  Build Goodwill Elevator Speech p. 21 - Hi I’m ______ and I’m a _____ at _____ majoring in ______... Acing the Interview Typical Interview Sequence  Screening Stage o Helps employers screen out applicants o Applicants asked roughly the same questions o Applicants should follow interviewers leads and answer the questions as honestly as possible o Sometimes skipped and go straight to selection stage  Selection Stage o Helps employers narrow the interview even more o Tend to talk to more than one person  Could be at the same time/different stages  Final Stage o If interviewers agree you are a good candidate they offer the job o Salary negotiation Types of Interviews  Structured Interview  Unstructured Interview  Panel Interview  Group Interview  Behavioral Interview  Situational Interview  Working Interview  Stress Interview Interview Media  Telephone  Email  Instant Messaging  Virtual Online System  Videoconferencing What Employers Look for in an Interview?  Can you handle the responsibilities of the position?  Will you be a good fir with the organization and the target position? o General: Personality and Approach to Work o Specific: Fit with a Particular Company and Position Pre-employment Testing and Background Checks  Integrity Tests  Personality Tests  Job Skills tests  Substance Tests  Background Checks Preparing for the Interview  Learn About the Organization  Think Ahead About Questions o Planning for the Employer’s Questions o Planning Questions of you Own  Bolster Your Confidence  Polish Your Interview Style  Present a Professional Image  Be Ready When You Arrive The Three Stages of an Interview  The Warm-Up  The Question-and-Answer Stage o Dealing with Questions o Listening to the Interviewer o Handling Discriminatory Questions  The Close o Conclude Gracefully o Discussing Salary


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