week5 notes mgmt
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This 1 page Class Notes was uploaded by Evangelos Katradis on Tuesday March 1, 2016. The Class Notes belongs to MGMT 301 at Pennsylvania State University taught by Ronald Johnson in Winter2015. Since its upload, it has received 28 views.
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Date Created: 03/01/16
Week 5 Notes MGMT Chapter 6 Controls Controlling ensuring results by measuring performance and taking corrective action The Control Process 1. Set performance objectives 2. measure actual performance 3. compare actual to objectives 4. take actions to control process 4 R’s 1. Rides 2. Retail 3. Restaurants 4. Rest Controls 1. Inputs 2. Throughputs 3. Outputs External Controls corporate: market bureaucratic personal: social norm (clan) MGMT by objectives joint plan make set objectives together act alone but have strong reporting requirements joint control how did “we” do? (performance)
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