Organizational Behavior Week 7 of Notes
Organizational Behavior Week 7 of Notes MGT 06300 - 6
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This 3 page Class Notes was uploaded by Nicole Rossi on Thursday March 3, 2016. The Class Notes belongs to MGT 06300 - 6 at Rowan University taught by Yang Yang in Spring 2016. Since its upload, it has received 9 views. For similar materials see Organizational Behavior in Business, management at Rowan University.
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Date Created: 03/03/16
Notes for the Week of March 3rd, 2016 Team Dynamics What is a Team?: a collection of two or more people working together to fulfill a purpose Types of Teams: Formal teams: established by a management to help the organization achieve its goals o Production/service team o self-directed teams: no official leader o Task force (project teams): temporary teams o Virtual teams: rely on technology Informal groups: people that are assembled together whether or not they have any interaction or organizationally-focus objective. Team Effectiveness: the outcomes are as follows: successful output group collaboration individual growth Two Factors that affect Team Effectiveness: team design (stable) team processes (dynamic) Team Design: Task Characteristics: Teams are better at tasks that are sufficiently complex Teams preferred with task interdependence o 3 Levels: from highest to lowest: Reciprocalsequentialpooled Team Design: Team Size: Smaller teams are better because need less time to coordinate roles and resolve differences more member involvement, thus higher commitment But teams must be large enough to accomplish tasks Team Design: Team Composition and Roles: effective team members must be willing and able to work on the team effective team members possess specific competencies o these include: Cooperating, coordinating, communicating, comforting, and conflict resolving. Team Design: Diversity: Team members have diverse knowledge, skills, perspective, values, etc. o Advantages: broader knowledge base, different perspectives o Disadvantages: increased risk of dysfunctional conflict, take longer to become a high-performing team. Advantages/Disadvantages of Teams: Advantages: make better decisions, products, better information sharing, increase employee motivation/engagement Disadvantages: process losses: resources expended toward team development and maintenance rather than the task, social loafing (free riding) Two Causes of Social Loafing: diffusion of responsibility, and equity PART TWO Stages of Team Development: Forming Storming (conflict) Norming Performing Adjourning Team Norms: informal rules and shared expectations team establishes to regulate member behaviors Norms develop through: initial team experiences, experiences/values members bring to the team Common Types of Norms: performance, appearance, social arrangement, allocation Team Cohesion: the degree of attraction people feel toward the team and their motivation to remain members Groupthink: Phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action. Symptoms: o Group protects itself from negative information o Self-censorship o Suppression of dissent o Illusion of unanimity Antecedents: o High level of cohesiveness o Motivated to maintain the team’s positive image o Stressful decision-making context Solutions: o Team size: keep teams smaller o Devil’s advocate: assign someone the role of critical o evaluator o Outside experts: seek outsiders’ perspectives o Internal leader: avoid being too directive or exerting o undue influence upon the group o Constructive conflict: encourage different views o Brainstorming o
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