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Organizational Behavior Week 7 of Notes

by: Nicole Rossi

Organizational Behavior Week 7 of Notes MGT 06300 - 6

Marketplace > Rowan University > Business, management > MGT 06300 - 6 > Organizational Behavior Week 7 of Notes
Nicole Rossi
GPA 3.9

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Week 7 of notes Teamwork/ Groupthink
Organizational Behavior
Yang Yang
Class Notes
Org Behavior
25 ?




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This 3 page Class Notes was uploaded by Nicole Rossi on Thursday March 3, 2016. The Class Notes belongs to MGT 06300 - 6 at Rowan University taught by Yang Yang in Spring 2016. Since its upload, it has received 9 views. For similar materials see Organizational Behavior in Business, management at Rowan University.

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Date Created: 03/03/16
Notes for the Week of March 3rd, 2016 Team Dynamics What is a Team?: a collection of two or more people working together to fulfill a purpose Types of Teams:  Formal teams: established by a management to help the organization achieve its goals o Production/service team o self-directed teams: no official leader o Task force (project teams): temporary teams o Virtual teams: rely on technology  Informal groups: people that are assembled together whether or not they have any interaction or organizationally-focus objective. Team Effectiveness: the outcomes are as follows:  successful output  group collaboration  individual growth Two Factors that affect Team Effectiveness:  team design (stable)  team processes (dynamic) Team Design: Task Characteristics:  Teams are better at tasks that are sufficiently complex  Teams preferred with task interdependence o 3 Levels: from highest to lowest: Reciprocalsequentialpooled Team Design: Team Size:  Smaller teams are better because need less time to coordinate roles and resolve differences more member involvement, thus higher commitment  But teams must be large enough to accomplish tasks Team Design: Team Composition and Roles:  effective team members must be willing and able to work on the team  effective team members possess specific competencies o these include: Cooperating, coordinating, communicating, comforting, and conflict resolving. Team Design: Diversity:  Team members have diverse knowledge, skills, perspective, values, etc. o Advantages: broader knowledge base, different perspectives o Disadvantages: increased risk of dysfunctional conflict, take longer to become a high-performing team. Advantages/Disadvantages of Teams:  Advantages: make better decisions, products, better information sharing, increase employee motivation/engagement  Disadvantages: process losses: resources expended toward team development and maintenance rather than the task, social loafing (free riding) Two Causes of Social Loafing: diffusion of responsibility, and equity PART TWO Stages of Team Development: Forming Storming (conflict) Norming Performing Adjourning Team Norms:  informal rules and shared expectations team establishes to regulate member behaviors  Norms develop through: initial team experiences, experiences/values members bring to the team  Common Types of Norms: performance, appearance, social arrangement, allocation Team Cohesion:  the degree of attraction people feel toward the team and their motivation to remain members Groupthink: Phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.  Symptoms: o Group protects itself from negative information o Self-censorship o Suppression of dissent o Illusion of unanimity  Antecedents: o High level of cohesiveness o Motivated to maintain the team’s positive image o Stressful decision-making context  Solutions: o Team size: keep teams smaller o Devil’s advocate: assign someone the role of critical o evaluator o Outside experts: seek outsiders’ perspectives o Internal leader: avoid being too directive or exerting o undue influence upon the group o Constructive conflict: encourage different views o Brainstorming o


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