INTERPERSONAL COMM SPCM 1500
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This 2 page Class Notes was uploaded by Jillian Graham on Saturday September 12, 2015. The Class Notes belongs to SPCM 1500 at University of Georgia taught by Shaw Harris in Fall. Since its upload, it has received 12 views. For similar materials see /class/202367/spcm-1500-university-of-georgia in Speech & Communication at University of Georgia.
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Date Created: 09/12/15
Chapter 3 Culture and IPC I Introductory Information A Important Definitions 1 Groups collections ofpeople with common identities 2 Culture common aspects ofidentity a culture may include racial ethnic groups gender social class age physical ability disability b it may include political and geographic boundaries 3 intercultural communication communication between two or more people with different culture identities 4 stimulus generalization making judgments about a person is like others with similar characteristics In this case you are asking how one is like those with similar identities B Basic Principles ofICC 1 ICC can occur when people speak the same language or different languages a Different languages Nixon s ok gesture gestures or phrases mean different things in different cultures b same language English examples eg slang sick gay y etc 2 Focus is frequently on verbal cues and use of nv cues in ICC it is often subconscious spontaneous mindless a tendency to focus on verbal cues and ignore nv cues b tendency to be quotintuitivequot when interpreting nv cues 3 ICC frequently involves miscommunication a ex research on African AmericaEuropean American speakers and listeners II How do we study communication and culture A Anecdotal approaches B Dimnesional approaches 1 Hofstede 1980 1984 certain qualities along with cultures of all sorts are known to differ 2 Best way to understand ICC is to consider those dimensions or qualities Ex Western cultures handshake end of meeting means an agreement has been reached Middle Eastern cultures handshake beginning means negotiations have begun III Dimensions of Culture A Gender orientation masculine vs feminine cultures 1 Androgyny as an individual characteristic 2 Androgyny as a cultural characteristic a Rigid sex role expectations related to education employment and social activities b Masculine cultures tend to have fewer women in technical or professional jobs fewer in job market c masculine cultures tend to segregate education and have fewer women pursuing higher education 3 In uences on IPC verbal and nonverbal a Emotional displays Intimacy displays Proxemic displays B Power Distance Orientation 1 Distribution of wealth power and prestige in a culture 2 In uences on verbal and nonverbal communication a verbal with whom about what how b nonverbal haptics territories emotions C Uncertainty Orientation West and Turner call this Tolerance for Ambiguity 1 This is very little systematic research many more anecdotes 2 In uences on verbal communication Many more rules Much more written down Generally more verbal communication and task oriented verbal communication D Immediacy Orientation This dimensions concerns displays ofpsychological closeness 1 does not appear in West amp Turner 2 Verbal communication overt expressions of closeness 3 nonverbal communication and immediacy cues E Individualism vs collectivism 1 verbal communication emphasizes and rewards materialism individual achievement competition 2 nonverbal communication and personal space territories and immediacy cues F High versus low context not listed by west and Turner 1 High context meaning is imbedded in the physical context or the person Much less is explicitly stated 2 Low context meaning must be explicitly communicated 3 How does context work a In relationships b in business c in technology IV Why is Diversity Important A Martin and Nakayama generated six intercultural communication quotimperativesquot 1 If something is imperative it demands attention 2 If something is imperative it is an unavoidable obligation 3 IC imperatives are reasons ICC demands attention beyond SPCM 1500 B Six IC Imperatives 1 Technological imperatives a Milgram s small world phenomenon 6 degrees of separation or links to anywhere in the USA b Watts and Strogatz 1998 show that technology can decrease the links and have significant social consequences c Technology makes the world smaller and increases the need for IC understanding 2 Demographic Imperative a this imperative is the notion that demographic diversity continues b there is disagreement about whether a quotmelting pot or quotsaladquot
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