New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here

MGT 490 chapter 3 notes

by: Briana Notetaker

MGT 490 chapter 3 notes Management 490

Briana Notetaker
GPA 2.7

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

These notes will be on the first exam
Business Strategy
Yin-Chi Liao
Class Notes
25 ?




Popular in Business Strategy

Popular in Business, management

This 2 page Class Notes was uploaded by Briana Notetaker on Sunday March 6, 2016. The Class Notes belongs to Management 490 at Western Illinois University taught by Yin-Chi Liao in Winter 2016. Since its upload, it has received 35 views. For similar materials see Business Strategy in Business, management at Western Illinois University.

Similar to Management 490 at WIU

Popular in Business, management


Reviews for MGT 490 chapter 3 notes


Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 03/06/16
MGT 490 Internal Analysis Chapter 3 Value Chain Analysis: a sequential process of value creating activities Primary Activities: physical creation of the product  Inbound logistics  Operations  Outbound logistics  Sales and marketing  Service Inbound Logistics: receiving/storing distributing inputs (material handling, warehousing, inventory control, and returns to supplier) Operations: all activities associated with transforming inputs into the final product form (machining, packaging, assembly testing, and printing) Outbound Logistics: colleting, storing, and distributing the product or service to buyers (finished goods, material handling, order processing, scheduling) Sales and marketing: activities associated with purchases of products and services by end users and the inducements used to get them to make purchases (advertising, promotion, sales force pricing) Service: actions associated with providing service to enhance or maintain the value of the product Support Activities: add value by themselves or by relationships with both primary and other support activities  Procurement  Technology development  Human resource management  General administration Procurement: purchasing inputs used in the firm’s value chain (raw material, supplies machinery, laboratory equipment) Technology development: development of new knowledge that is applied to the firms operation General administration: supports the entire value chain and not individual activities (general management, planning, finance, accounting, information systems Interrelationships: the exchange of information among firms and between firms and stakeholders Resource based view of the firm consists of:  Internal analysis  External analysis of the industry and its competitive environment Competitive advantages: are due to their endowment of strategy resources that are valuable, rare, costly to imitate, and costly to substitute Tangible assets: easy to identify  Physical assets (machinery)  Financial resource (cash account and cash equivalents)  Organizational resources (strategic planning process  Technological resources (patents, copy rights) Intangible Resources: difficult for competitors to account for or imitate  Human (trust managerial skills, experience and capabilities)  Innovation and creativity (technical and scientific skills, innovation capacities)  Reputation (brand name with customers and suppliers) Strategic resources: firms capabilities that are valuable, rare, and costly to imitate, and substitute Organizational capabilities: the competencies or skills that a firm deploys to transform inputs into outputs


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Bentley McCaw University of Florida

"I was shooting for a perfect 4.0 GPA this semester. Having StudySoup as a study aid was critical to helping me achieve my goal...and I nailed it!"

Amaris Trozzo George Washington University

"I made $350 in just two days after posting my first study guide."

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Parker Thompson 500 Startups

"It's a great way for students to improve their educational experience and it seemed like a product that everybody wants, so all the people participating are winning."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.