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2/24/2016 class notes

by: Becca Hanel

2/24/2016 class notes COMM 1210100-127:Perspectives on Human Communication

Becca Hanel
GPA 3.8

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notes covering the 2/24/2016 lecture
COMM 1210100-127:Perspectives on Human Communication
dr. ruth hickerson
Class Notes
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This 2 page Class Notes was uploaded by Becca Hanel on Sunday March 6, 2016. The Class Notes belongs to COMM 1210100-127:Perspectives on Human Communication at University of Colorado taught by dr. ruth hickerson in Fall 2015. Since its upload, it has received 28 views. For similar materials see COMM 1210100-127:Perspectives on Human Communication in Art at University of Colorado.

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Date Created: 03/06/16
2/24/2016 >Communication as constitutive  Comm previously thought of as transmission of information  New models of comm view comm as constitutive of social world, comm  shapes our social society o Constitutive: making a thing what it is, having the power to establish  something  Comm constitutes organizations  o Like the sender­receiver model, we often view organizations as  “containers” of comm o The old way of thinking of this is that organization is a container and  comm is its content    Constitutive view of comm o Organizational comm scholars now argue that organizations are made of communication  Organizations only exist through comm  Material “stuff” exists, but is given meaning by comm  “It is in the interactive exchanges of everyday life that the  systems of organization are both realized, and its structure  reinforced and perpetuated” (Taylor, 2000).  When we communicate, we create/recreate  organizational norms  Why does this view matter? o Organizations are not neutral structures, they are communicatively  created o Organizations include power, resources, and strategies >Comm and workplace bullying   Tracy et al. gives examples of metaphors used in workplace bullying   These examples matter because they constitute the situation o They become how the target sees the situation  o Different metaphors give the target different options o For example, even naming it “bullying” highlights the perpetrator’s role  in the abuse, allows to victim to recover their own sense of value  Example: metaphors of the bullying process o Bullying as a battle  Target must fight for what is right  Gives target some control, but also promotes retaliation    Bullying as a nightmare o Things are unreal and don't make sense o Target has no control  Bullying as torture o Target should go numb to cope with trauma  o Undesirable effects on work performance  Why study organizational metaphors? o People should consider how metaphors constrain and/or enable them o Understanding metaphors can help organization understand how  victims feel  Bullying leads to burnout: emotional exhaustion,  depersonalization or a negative shift in responses to others,  and a decreased sense of personal accomplishment (Tracy  2008)  Abuse harms organizational productivity o High rate of turnover o Less productive communication at work    


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