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Technical Writing (W)

by: Dr. Mafalda Rutherford

Technical Writing (W) WRA 320

Dr. Mafalda Rutherford
GPA 3.94


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Class Notes
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This 44 page Class Notes was uploaded by Dr. Mafalda Rutherford on Saturday September 19, 2015. The Class Notes belongs to WRA 320 at Michigan State University taught by Hart-Davidson in Fall. Since its upload, it has received 51 views. For similar materials see /class/207510/wra-320-michigan-state-university in Culture at Michigan State University.


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Date Created: 09/19/15
WRA 320 Technical Writing 7 Fall 2004 Bill HartDavidson hartdav2msuedu f a 9 b Pa 7 5 7 KW x 739 W77 i F WQQQ cg gzgauCgm ll U Calr aml il UK Amlca wb UA Users UA is typically targeted to a particular segment of users which fall somewhere on a range from Novice 4 Administrative End V Developer user User The genre you create depends on the slice you focus on Novice r rg lupz l lt1 2 n I I Aalmhj Ollahgag Cansider 3 levels at action 1 Activities that are motivated 2 Actian that are goal oriented 3 Operations that have conditions Note that most complex activities are comprsed of all threamsa Tell us about your project What 1 Activities go on there 2 Actions make up those activities 3 Operations characterize the specific conditions What do you aim to transform and why beemmmg ietmmtyzi me Slate a emeee Identify Activity Seiect Instances Initiate Centaet Pian Observation Observe Decument Mediation Follew Up Interview Begin with your Project An Activity and a Problem A general sense of what your activity is A general problem users are having Identify An Opportunity amp Target User Group A general sense of the Describe user technological group in some solution detailwho In A way to extend current what kind of FDA technology to situations the emergency care market EM T s on emergency runs Think about Actions amp Activity What would Why would participants be doing when they use this partICIpants be HCI taking these ac ons Target the Activity to Observe Participants Actions Activity We will observe participants doing actions for the purpose of activity Mediatiens Watch At any given time in Lowtech instances culture expect to find represent hightech instances activity mediated by the Opportunity state of the art the market amp its technologies problems lowtech instances activity mediated with High tQCh mStanCeS iegacy tech represent current directions the competition amp its mistakes This week Identify participants actions and activity that you will target with yourHCi design YQMHJ a L 7 F 7r 7 if r 1 quot 7 i mv U S ikQDLLUUquot E x L3 3 1 ml 4 7 Jr C D 7 minim CM H mk u F i39ALTA 7 r x 39 J r A r xiiiJwau wig marg g J L this iimifcc Locate amp Group Participants Who Group by is my real experience user gender ls available willing interested Interest or any other relevant attribute affiliation multiple observations of the same kind of participant Typical Critical Advancedi X Y Z Beginnerl single observations of several kinds of participants 4 Choose your own user attributes Um wdmmc g w PWp II am Working an a pmject Want to understand how Ymu quot00k like a g 0d persan to talk t0 because Wmulld yau be wi lling to he p Identify What You Want oWatch you 0 Collect some samples of 0 Interview you quw m2bm FWMmyg wuamdg hdm mg w Haw long does atypical run take Haw after d0 yau ga 0n am When do they usualllly accur Your Purpase When can obgerve UWJMEEF Are there ethere aleng with yeu en rune Whe are they Yeur Purpeee Are there ethere that I must arrange with What to watch a working session 39 2 Ours r 39955 we o typical for the participant 39 resu39ts 39quot 3quot 39dent39f39ab39e ihimme product or outcome by which success can be measured 0 occurs frequently Tm L gi39t xv V 6 f 3 9 y prCCE jag LN G quot am EV z t f hk ltf ik W 5 w Recording Practices otape recording ovideo recording m mini Elbe me V m7 If iL rl 1 l 6 Q3 9967 k 0 screen capture i i icelf downloadcom 3 quotOte taking of 39 e tmng lieu AL CLULME technology When you start 0 Define purpose 0 Review available artifacts and tools oGet permission to record on site oStart recording 11 3 a a a Lieme stmeme 739quot 1 0 0 a x inJ VUimgi fail as Q Eg g mlg Q fie13L ii I 1M e M m U 1 75 7 V H imeilpa Take TimeStamped Notes Cm imaxim w r i j o 3G J E D UL g L 7 quotD 936 TimeStamped Notes 2 771 lt KKK 1 La Wii ki x Collect amp Duplicate Artifacts 0 Get copies of initial and revised files 0 screen clumps o xeroxes of all papers consulted a xeroxes of all paper written on 1 47 F I vWUT rL L ll W ECG mm 22113 91m til Jquot iLnm l f rquot quotA g JE I 71quot V igt llkiae lm iglte U a l l 1 new A 4 G mid glamz g E 5 3 C CI f nimue1r l I i g rL N n 3 lQDlJD gb LL Melt fa eil limtmmii The follow up interview 1 Used to o confirm routine activity a i a L mwmmmgw mediation and q I 1 oumome emmawggmahr 0 Explore alternate conditions amp scenario iili iim 1 J mm 1 r Lf De Mi a 1 EAVLUta j Min pg ngeint emmMEMe The follow up interview 2 Usedto 0 Get personal history Hilow long In 969 WWW752 UJ J xL Elty a quotewe mg i s v Z 0 Get institutional history om 3 L L EI Work3W7 Twrg UsuMsmwywu I 7 2 Coil quotr f v 5 5 i Mi in ow H J 9i The follow up interview 3 Usedto 0 Identify dissatisfaction amp problems 0 Explore plans for future changes waftW iu1lilv6i WEW c L o d o iii to o oilWeweim liy quot7 5w I L V 5 4779 L9 hr Amie moell calmly Li A LA 1 K C5 W quot Q HQ JUlt JUU Q V S W 2 do Ci Products of Your Observation 1 Timestam ped notes 2 Documentation of tools and artifacts 3 Personal and Institutional History 3 e m iiii39zi jiicci to F019 Ha a I so iwg lgy ii 1 iii L 5 J i Q i y d M V W r zi htmar aimaii Magma your W T 39T r quotA W117 LlLz 31quot If F Cr v c bssi wstism Identify actions Nsts uratisn Csnstrust Activity Graph Assess Typicality Identfy oppmtunities to develsp task support Identify Actions 0 Segment notes at Am changesin participants acts or 1 k tools 0 Name and define the 2 m a gelaft u mart xi action to answer the question What 0 Use a single set of Misg i ixg L9H categories 3 5 E 9 71 visit U at if 1 rm 5 W Li 131311 Wng H TI n fir 39rquot x if ikgei ss39 Raw Data 1 1607 Joe closes door leaves station 1610Joe writes on run report dispatch information 1611 Carla prepares equipment for possible cardiac 1613 arrive at 2 family house Raw Data 2 1614 1615 1616 1620 1621 woman crying about husband inside man found lying in bed Carla takes first Vitals look okay man moved to stretcher Carla asks wife some questions doesn39t write d s r r pr we K Nam e ummemiiec i e il Riding Definition going to the scene prior to arriving at the scene minimal writing to record dispatch information Segmentation 1607 Joe closes door leave station 1613 arrive at 2 family house Name r r 7 S gme d af Rou ne Care Definition providing treatment to patient and filling out some parts of run report Segmentation 1613 arrive at 2 family house 1644 Joe calls in gives patient information Tu ieky thinge eiieeen Watch for ac ons embedded in other actions Pay attentien te the way toois are aeseeated with ac ons Keeping a running leg of events is important you ll need it to do yewr duration analysis Hater Charting Duration Your Log N MHMMLJTE 1607 RIDING 6 1613 ROUTINE CARE 31 1644 RADIO REPORT 2 1646 ROUTINE CARE 7 1653 FTOF REPORT 5 Calculate Percentage of Total 39 AQTH 1N mm RIDING ROUTINE CARE RADIO REPORT ROUTWHECARE FTOF REPORT 683 3183 283 783 583 7 37 2 8 6 Activity Graph Report Routine Care Riding 0 10 20 30 40 50 60 70 80 90 100 110 Reading an Activity Graph 0 X axis of working time o y axis activity 0 length of the horizontal relative duration of action 0 height of line type of action fheawwmy WE SNW g L K weam M r LELi quot 7 r Kg 0 JLLLEU me I cmlt ance miaekam w i An 74 f qr V F W QJIJKQLCQULILQV We graph multiple instances t0 understand Standard set of actions Standard crdar ct actions Standard duration Standard cnsat Ugr g g ii Cgiiiwiiiy ig lt ii7igimgz irectim39i amp wagons fm individual change irectien 8 reasans far variatiam acr0s institutian Dissatisfactions con icts plans Title TOBill HartDavidson WRA 320 Instructor FRRyan IIilewski DT 91 304 REzGenre Analysis of Data Sheets HEY MAN SUGGESTIONS WILL BE 1N CAPS AND 0 LEAVE OUT IN Overview The main source for OF information on any type of electrical component is the data sheet These types of documents are used to inform whoever is trying to use a particular component on how to use the device without damaging it ITS range of operation and sometimes suggested uses Writers amp Developers of the genre These documents are published by the company that sells any kind of electronic devices as AS WHAT 7 MORE TO ADD IF NOT END SENT AFTER DEVICES Audiences amp Users of the genre Anyone trying to use an electrical component FROM PROF ENGINEERS TO HOBBYISTS will need to use a data sheet from professional engineers to hobbyists 7 MOVE SEGMENT TO SUGGESTED PLACE IN SENT Format amp Organization of the genre 39 General Description This first section is included in every data sheet It briefly states what the component is intended to be used for and its features I D COMBINE SENT 1amp2 THE FIRST SECTION INCLUDED IN EVERY DATA SHEET BRIEFLY STATES WHAT THE COMP IS INTENDED TO FOR BETTER FLOW Since there are many different components that could be used to accomplish a specific task SIMPLE EXAMPLE WILL BE GOOD HERE OR AFTER THIS SENT FOR CLARITY ON TYPES OF DIFF COMPONENTS USED TO ACCOMPLISH SPECIFIC TASK the general description will give the reader fast facts to be able INSTEAD ENABLING HIMHER to make a decision on the component This could also be seen as an advertisement since whatever company that sells the components is trying to get you to use their products AGAIN ANY EXAMPLES OF ADLIKE WORDING OR GRAPHICS TRYING TO CONVINCE READERS TO BUY Equivalent Schematic A data sheet will sometimes include a schematic of the component that performs the same way but THIS IS is not what is actually implemented inside the black casing This DOCUMENT is to inform the user of the general idea of what is going on inside the component but NOT to not actually reveal how it was made Any electrical component is a product for some company so it would not be desirable for the blueprints to be released ELABORATE EX WHICH WOULD INCREASE THE RISK OF OTHER COMPANIESINDIVIDUALS PIRATING THE INNERWORKINGS OF THEIR PRODUCT TEACHERS LIKE CLARIFICATION Pin Description This is also ANOTHER a staple for any data sheet Due to the small size there is no way to mark what WHICH pins are what on a component The pin descriptions will either have a drawing of the component with all of the pins labeled or will have a table that lists the pins and what they do Typically for a more complex device such as a microcontroller pins will have more than one function In this case a table will be used to show what function will be perform ed on that pin during certain conditions 39 Absolute Maximum Ratings This section will give the conditions that will destroy the component For simple data sheets this can be its own small section but could be mixed in with other information as well Electrical Characteristics One of the main reasons for using a data sheet is to find out what kinds of signals should be connected to each of the components pins This is usually shown as a large chart and may be A REFERENCE for several different variations of the component The values for each pin can be given as a range from minimum to maximum or as a typical value AVERAGE VALUE TYPICAL IS UNCLEAR HERE These values given will ensure that the component will be in a safe operating range and will not dam age it WILL NOT DAMAGE COMPONENT OR WILL NOT DAMAGE THE WHOLE SYSTEM CLARIFY There will also be a units column since any kind of scientific number is useless without some sort of unit given TO IT OR ASSIGNED TO IT OR LABELING IT Typical Performance Characteristics Norm ally this section will just include graphs of the outputs from the component These graphs will compare two elements of the component against each other for a few variations USUALLY IN TEMP in temperature usually Since temperature plays a large role in how a component will perform the component is tested under extreme heat and cold and AS WELL AS at room temperature This will let the user be able to PERMIT THE USER TO allow for variations in their HI SHER circuit to account for the ENVIRONMENTAL CHANGES change that can not be as easily controllable CONTROLLED Application Information This section is not always included in data sheets but may be published as its own document In most cases a data sheet will have a section that will be devoted to building circuits with their component The 555 timer data sheet FOR EXAMPLE has quite a few applications and the corresponding equations for the userS to customize it to whatever project they need More complex components may have this type of information spread around ORGANIZED into specific sections This is intended for the user to be able to implement the component without too much prior knowledge of the actual workings of it Level of Formality in genre Data sheets are not written as wordy documents and closer to BUT STYLISTICALLY RESEMBLE memos These are intended to be used as fast facts that the user can pull out ust as if pulling out the component CONFUSING MAYBE AS EASILY AS PULLING OUT COMPONENT Most of the CORE INSTRUCTIONAL information IS contained is in the pin descriptions electrical characteristics and application notes Use of Visuals in genre Typically visuals come as graphs and simple drawings These are not intended NOT to be visually pleasing BUT INFORMATIVE to the reader but more informative Most commonly the graph will be an oscilloscope reading to show the user what a normal output for the device should look like Measurements could be taken off of the graphs but are not large or detailed enough to be very accurate They are included so the user can compare their measurements to be sure their circuit is operating properly Schematics are the other major visual in data sheets WHAT DO THESE VISUALLY LOOK LIKE ELABORATE Range of Variation in Data sheets come in many different sizes and accordingly to DEPENDING ON the complexity of the device The data sheet for a simple timing circuit know as the 555 timer YOU MENTION THIS CIRCUIT UNDER THE APPLICATION INFORMATION HEADING EXPLAIN THAT IT IS A SIMPLE TIMING CIRCUIT THE lST TIME YOU BRING IT UP AND HERE JUST REFER TO IT AS THE 555 TIMER SINCE THE READER WILL ALREADY BE FAMILIAR WHICH SHE IS NOT WHEN READING APP INFO HENCE NEEDS EXPLANATION is about fourteen pages A microcontroller is a much more complicated device and BECAUSE OF THIS contains over 250 pages Ryan Goodjob being concise but sometimes you re too brief causing reader confusion on subjects she needs your technical knowledge guidance with because as for me personally for them engineering may be pretty unfamiliar territory Your modi ed questions work categorizing them under Prof HD s subheadings and picking ones which interested you most to address in your memo is a functionalgood idea Some grammar correctionssuggestions 7 take or leave those but do clarify the technical areas you touch on adding examplesexplanations where you can think of them andor where you can imagine a layperson being underinformed in the eld and therefore unequipped in understanding the gist of your thought pertaining to this eld Ryan Milewski 9904 Modified Genre Analysis Questions For Data Sheets Writers Who are the authors Do authors have part in product development Do they buildtestdevelop so of included info Who publishes it manufacturer separate entity


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