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Sept 21 class notes

by: Alyson Forman

Sept 21 class notes CRS 333

Alyson Forman
Small Group Communication
M. Lopoo

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About this Document

Prof. Loopoo's CRS 333 Sept. 21 class notes
Small Group Communication
M. Lopoo
Class Notes
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This 2 page Class Notes was uploaded by Alyson Forman on Tuesday September 22, 2015. The Class Notes belongs to CRS 333 at Syracuse University taught by M. Lopoo in Summer 2015. Since its upload, it has received 36 views. For similar materials see Small Group Communication in Journalism and Mass Communications at Syracuse University.

Similar to CRS 333 at Syracuse

Popular in Journalism and Mass Communications


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Date Created: 09/22/15
92115 Competent Communication and Group Development Two Dimensions to Groups Task Dimension work performed by the group leads to measurable productivity Social Dimension relationships that form between members of a group and their impact on the group as a whole leads to measurable cohesiveness Reasons We Join Groups Need to belong Interpersonal attraction what they39re doing or who s in the group appeals to you Attraction to group activities Attraction to group goals Establishment of meaning and identity Fulfillment of unrelated needs Building Group Cohesiveness Encourage compatible membership Develop shared goals Accomplish tasks Develop a positive history of cooperation Promote acceptance of group members Bruce Tuckman s 4 Phases of Group Development Forming Express positive attitudes and feelings Appear friendly open and interested Encourage a getting to know you conversation Find areas of commonality and cooperation Establish clear group goals Storming 2 types of tensions primary socialrelated and secondary taskrelated How to combat tolerate keep civil tongue be an active listener use humor Norming Explicit Norms rules that expressly identify acceptable behavior constitutions bylaws Implicit Norms rules indirectly indicated by uniformities in the behavior and expressed attitudes of members General purpose of norms is to achieve group goals Sources of Norms systems outside the small group standards of excellence outside management influence of a single member one can influence the group group itself explicitly negotiated trial and error Performing Periodic Phase focus on the task encourage participation from group members Motivation to Perform Collective Effort Model CEM if members view task as meaningless or if their effort will not have an impact social loafing will occur Social Loafing tendency to exert less on a group task than if working individually Social Compensation increased motivation to work harder on a group task to balance lackluster performance of others More on Norming Conformity adherence to group norms by group members degree of conformity is high in the US conformity isn t always negative Why do we conform to be liked to have social acceptance support companionship recognition to be right How Groups Deal with Nonconformity attempt to reasons seduction maybe trying to make them feel guilty or offering them something coercion ostracism exclusion from the group cyberostracism Competent Communicators Should Adapt communication to norms of the group Encourage change when norms are excessively rigid Encourage change when norms are too elastic


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