FUND OF HUMAN COM
FUND OF HUMAN COM COMM 1310
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This 24 page Class Notes was uploaded by Scot Strosin on Wednesday September 23, 2015. The Class Notes belongs to COMM 1310 at Texas State University taught by M. Houser in Fall. Since its upload, it has received 17 views. For similar materials see /class/212762/comm-1310-texas-state-university in Communication Studies at Texas State University.
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Date Created: 09/23/15
Chapter 9 Understanding Communication in the Small Group amp Team Context PLEASE SILENCE CELL PHONES amp NO LAPTOPS Preview of Chapter 9 I Why Study Communication in the Small GroupTeam Context I Small Groups vs Teams What s the Difference 1 I Small Group Dynamics What Do I Need to Know I I How Can I Enhance Group Cohesion I What are the Phases of Group Development I How Can We Apply the 5 Principles to Small Groups Why Study Communication in the Small Group Context I Recent research suggests that executives spend approx 21 weeks a year in group meetings and six of those week s worth of meetings were considered a total waste of time This waste equals 20 of the total payroll of US companies or 420 billion a yean Why Study Communication in the Small Group Context I Executives from Fortune 500 1 companies report that college grads I continue to join organizations with J underdeveloped communication skills including the inability to make presentations work in problem solving groups and work with diverse groups of people 1 Imagine Working in THIS Group Ineffective Communication Wasting Group Time Application of Communication Principles Be aware of your communication Effectively use and interpret verbal messages Effectively use and interpret nonverbal messages Small Groups vs Teams What s the Difference I Small Group Communication is the i transactive process of creating meaning among 3 to 15 people who share a common purpose who feel a sense of belonging and who exert influence on each other i 3 1 Small Groups vs Teams What s the Difference I A team is a coordinated group of people organized to work together to achieve a specific common goal All teams are small groups but not all small groups are teams How Do Groups Come Together 1 Fisher s 4 Phases of Group Talk amp Development I Orientation Phase Primary Tension I Conflict Phase Secondary Tension I Emergence Phase I Reinforcement Phase I What Role Does Listening Play in the Phases Helps Identify Roles and Norms Clarifies Group Work I Fosters Emergence of Cohesion p 251 1 I Small Group and Team Dynamics What Do I Need to Know i r 1 What Are Group Roles 2 What Are The Various Types Of 1 1 Group Roles What Are Group Norms What Is Status What Is Power What Is Group Cohesiveness F 1 What Are Group Roles I Roles The consistent ways a person communicates with others in a small group p 242243 JI Roles Helps a group achieve its goals gets work done Roles Helps group members manage relationships and affects the group climate Roles A role that focuses attention on self rather than on group 2 What Are The Various Types of Group Roles I What is a Gatekeeper I A gatekeeper is an role I What is an Recorder I A recorder is an role I What is a Blocker I A blocker is an role 3 What Are Group Norms I Norms are standards that determine what is appropriate and inappropriate behavior in a group What is normal Informal Not documented Emerge from group process 39 I Rules are documented I and formal standards 239 4 What Is Status m Status refers to an individual s importance and prestige i r a How do you know if someone has status a How does status impact communication 5 What is Power I Interpersonal power is our ability to influence others behavior l Types of Power Legitimate Influenced by a person s position i Reward Influenced by a person s ability to grant favors Coercive Influenced by a person s ability to punish Expert Influenced by a person s knowledge Referent Influence by a person s character 1 they are liked and respected 17 6 What Is Group Cohesiveness I Cohesiveness is the degree of attraction that members of a group feel toward one another and the group 9 Strategies to Enhance Group Cohesion I Use WE instead of I I Create Traditions i i I Encourage Everyone to Participate I Assign ShortTerm Goals and Celebrate Them When They are Accomplished I Can a group be too cohesive RELATIONSHIP BETWEEN LEVEL OF COHESIVENESS amp DECISION MAKING QUALITY ngh DECISION MAKING QUALITY IlIIIII IIIIl L W IIIIIIIII I I I I l I I I I I I I I LEVEL OF COHESIVENESS o s Groupthink and Conformity in Action P GiiverDVD 7 I f h nnmellme L mi e wwww Assessing Your Learning I Which statement reflects legitimate power A She influences me because she s competent B She influences me because I like and respect her C She influences me because she s the boss D She influences me because she can I give me something I want 22 Review of Chapter 9 I Why Study Communication in the Small GroupTeam Context I Small Groups vs Teams What s the Difference I Small Group Dynamics What Do I 1 Need to Know I How Can I Enhance Group Cohesion I What are the Phases of Group Development I How Can We Apply the 5 Principles 1 to Small Groups Enjoy the Rest of Your Day
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