New User Special Price Expires in

Let's log you in.

Sign in with Facebook


Don't have a StudySoup account? Create one here!


Create a StudySoup account

Be part of our community, it's free to join!

Sign up with Facebook


Create your account
By creating an account you agree to StudySoup's terms and conditions and privacy policy

Already have a StudySoup account? Login here


by: Scot Strosin


Scot Strosin
Texas State
GPA 3.69

M. Houser

Almost Ready


These notes were just uploaded, and will be ready to view shortly.

Purchase these notes here, or revisit this page.

Either way, we'll remind you when they're ready :)

Preview These Notes for FREE

Get a free preview of these Notes, just enter your email below.

Unlock Preview
Unlock Preview

Preview these materials now for free

Why put in your email? Get access to more of this material and other relevant free materials for your school

View Preview

About this Document

M. Houser
Class Notes
25 ?




Popular in Course

Popular in Communication Studies

This 24 page Class Notes was uploaded by Scot Strosin on Wednesday September 23, 2015. The Class Notes belongs to COMM 1310 at Texas State University taught by M. Houser in Fall. Since its upload, it has received 17 views. For similar materials see /class/212762/comm-1310-texas-state-university in Communication Studies at Texas State University.

Similar to COMM 1310 at Texas State

Popular in Communication Studies




Report this Material


What is Karma?


Karma is the currency of StudySoup.

You can buy or earn more Karma at anytime and redeem it for class notes, study guides, flashcards, and more!

Date Created: 09/23/15
Chapter 9 Understanding Communication in the Small Group amp Team Context PLEASE SILENCE CELL PHONES amp NO LAPTOPS Preview of Chapter 9 I Why Study Communication in the Small GroupTeam Context I Small Groups vs Teams What s the Difference 1 I Small Group Dynamics What Do I Need to Know I I How Can I Enhance Group Cohesion I What are the Phases of Group Development I How Can We Apply the 5 Principles to Small Groups Why Study Communication in the Small Group Context I Recent research suggests that executives spend approx 21 weeks a year in group meetings and six of those week s worth of meetings were considered a total waste of time This waste equals 20 of the total payroll of US companies or 420 billion a yean Why Study Communication in the Small Group Context I Executives from Fortune 500 1 companies report that college grads I continue to join organizations with J underdeveloped communication skills including the inability to make presentations work in problem solving groups and work with diverse groups of people 1 Imagine Working in THIS Group Ineffective Communication Wasting Group Time Application of Communication Principles Be aware of your communication Effectively use and interpret verbal messages Effectively use and interpret nonverbal messages Small Groups vs Teams What s the Difference I Small Group Communication is the i transactive process of creating meaning among 3 to 15 people who share a common purpose who feel a sense of belonging and who exert influence on each other i 3 1 Small Groups vs Teams What s the Difference I A team is a coordinated group of people organized to work together to achieve a specific common goal All teams are small groups but not all small groups are teams How Do Groups Come Together 1 Fisher s 4 Phases of Group Talk amp Development I Orientation Phase Primary Tension I Conflict Phase Secondary Tension I Emergence Phase I Reinforcement Phase I What Role Does Listening Play in the Phases Helps Identify Roles and Norms Clarifies Group Work I Fosters Emergence of Cohesion p 251 1 I Small Group and Team Dynamics What Do I Need to Know i r 1 What Are Group Roles 2 What Are The Various Types Of 1 1 Group Roles What Are Group Norms What Is Status What Is Power What Is Group Cohesiveness F 1 What Are Group Roles I Roles The consistent ways a person communicates with others in a small group p 242243 JI Roles Helps a group achieve its goals gets work done Roles Helps group members manage relationships and affects the group climate Roles A role that focuses attention on self rather than on group 2 What Are The Various Types of Group Roles I What is a Gatekeeper I A gatekeeper is an role I What is an Recorder I A recorder is an role I What is a Blocker I A blocker is an role 3 What Are Group Norms I Norms are standards that determine what is appropriate and inappropriate behavior in a group What is normal Informal Not documented Emerge from group process 39 I Rules are documented I and formal standards 239 4 What Is Status m Status refers to an individual s importance and prestige i r a How do you know if someone has status a How does status impact communication 5 What is Power I Interpersonal power is our ability to influence others behavior l Types of Power Legitimate Influenced by a person s position i Reward Influenced by a person s ability to grant favors Coercive Influenced by a person s ability to punish Expert Influenced by a person s knowledge Referent Influence by a person s character 1 they are liked and respected 17 6 What Is Group Cohesiveness I Cohesiveness is the degree of attraction that members of a group feel toward one another and the group 9 Strategies to Enhance Group Cohesion I Use WE instead of I I Create Traditions i i I Encourage Everyone to Participate I Assign ShortTerm Goals and Celebrate Them When They are Accomplished I Can a group be too cohesive RELATIONSHIP BETWEEN LEVEL OF COHESIVENESS amp DECISION MAKING QUALITY ngh DECISION MAKING QUALITY IlIIIII IIIIl L W IIIIIIIII I I I I l I I I I I I I I LEVEL OF COHESIVENESS o s Groupthink and Conformity in Action P GiiverDVD 7 I f h nnmellme L mi e wwww Assessing Your Learning I Which statement reflects legitimate power A She influences me because she s competent B She influences me because I like and respect her C She influences me because she s the boss D She influences me because she can I give me something I want 22 Review of Chapter 9 I Why Study Communication in the Small GroupTeam Context I Small Groups vs Teams What s the Difference I Small Group Dynamics What Do I 1 Need to Know I How Can I Enhance Group Cohesion I What are the Phases of Group Development I How Can We Apply the 5 Principles 1 to Small Groups Enjoy the Rest of Your Day


Buy Material

Are you sure you want to buy this material for

25 Karma

Buy Material

BOOM! Enjoy Your Free Notes!

We've added these Notes to your profile, click here to view them now.


You're already Subscribed!

Looks like you've already subscribed to StudySoup, you won't need to purchase another subscription to get this material. To access this material simply click 'View Full Document'

Why people love StudySoup

Steve Martinelli UC Los Angeles

"There's no way I would have passed my Organic Chemistry class this semester without the notes and study guides I got from StudySoup."

Amaris Trozzo George Washington University

"I made $350 in just two days after posting my first study guide."

Jim McGreen Ohio University

"Knowing I can count on the Elite Notetaker in my class allows me to focus on what the professor is saying instead of just scribbling notes the whole time and falling behind."

Parker Thompson 500 Startups

"It's a great way for students to improve their educational experience and it seemed like a product that everybody wants, so all the people participating are winning."

Become an Elite Notetaker and start selling your notes online!

Refund Policy


All subscriptions to StudySoup are paid in full at the time of subscribing. To change your credit card information or to cancel your subscription, go to "Edit Settings". All credit card information will be available there. If you should decide to cancel your subscription, it will continue to be valid until the next payment period, as all payments for the current period were made in advance. For special circumstances, please email


StudySoup has more than 1 million course-specific study resources to help students study smarter. If you’re having trouble finding what you’re looking for, our customer support team can help you find what you need! Feel free to contact them here:

Recurring Subscriptions: If you have canceled your recurring subscription on the day of renewal and have not downloaded any documents, you may request a refund by submitting an email to

Satisfaction Guarantee: If you’re not satisfied with your subscription, you can contact us for further help. Contact must be made within 3 business days of your subscription purchase and your refund request will be subject for review.

Please Note: Refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.