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by: Janet Williamson


Marketplace > James Madison University > General Education > GCOM 123 > FUNDAMENTAL HUMAN COMMUNICATION GROUP PRESENTATIONS C1HC
Janet Williamson
GPA 3.65

Alison Fisher

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Alison Fisher
Class Notes
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This 5 page Class Notes was uploaded by Janet Williamson on Saturday September 26, 2015. The Class Notes belongs to GCOM 123 at James Madison University taught by Alison Fisher in Fall. Since its upload, it has received 31 views. For similar materials see /class/214093/gcom-123-james-madison-university in General Education at James Madison University.




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Date Created: 09/26/15
Chapter 1 Competent Communication What are the most common myths about communication 1 Communication is a cureall 2 Communicating isjust common sense 3 Quantity equals quality Explain the differences between the three models of communication linear interactive and transactional Linearthe straight arrow view Communication involves a sender encoderspeaker who sends a message stimulus producing meaning through a channel medium through which message travels eg oral or written to a receiver decoderlistener in an atmosphere of noise interference with effective transmission and reception of message Types of noise 1 Physical noiseexternal environmental distractions 2 Physiological noisebiological influences 3 Psychological noisepreconceptions biases and assumptions 4 Semantic noiseword choice that is confusing or distracting Interactivethe pingpong view Feedbackcommunication is not a oneway process but a two way process Fields of experienceincludes our cultural background ethnicity geographic location extent of travel general personal experiences Transactionalsenderreceiver view Two insights 1 each of us is a senderreceiver not merely a sender or a receiver and 2 communication affects all parties involved There are two dimensions of every message Content amp relationship 1 contentwhat is actually said and done 2 relationshiphowthe message defines or redefines the association between the individuals Communication competence engaging in communication with others that is perceived to be both effective and appropriate in a given context A Effectivenesscompetence varies by degrees from highly proficient to severely deficient depending on the particular context B Appropriateness determined by context the who what why where when and how 1 Every communication context is guided by rules which are expectations regarding appropriate behavior 2 Rule modificationscommunication becomes inappropriate if it violates rules This can be avoided without sacrificing a goal by finding alternative communication behaviors How can we achieve communication competence We can build knowledge develop our communication skills increase our sensitivity enhance our commitment and apply ethics to our communication choices 1 Knowedgeknowthe rules and know what is likely to work effectively given the rules of the situation Chapter 2 Perception of Self and Others Define the perceptual process Selecting organizing and interpreting data from our senses 1 Selectingbased on two factors A Sensory limitationsthe capacity to receive stimuli B Selective attention focusing on specific stimuli and screening out other data ex focusing on date 2 Organizingcreating meaning through schemas prototypes stereotypes and scripts A Prototypethe most representative or best example of something B Stereotypea generalization about a group of people C Scripta predictable sequence of events that indicates what we are expected to do in a situation 3 Interpretingmaking sense out of the stimuli we ve organized Selfconcept everything that encompasses the selfreferential term me o How you perceive yourself reflected appraisalmessages received from others that assess your self concept Example teachers and other members of society think you are smart Attributionassigning causes to behavior specifically personal characteristics or situational causes selfserving biasthe tendency to attribute our successful behaviorto ourselves personal traits but to assign external circumstances situations to our unsuccessful behavior Fundamental attribution errorthe tendency to overemphasize personal characteristics and underemphasize situational causes in other people s behavior EX Wife and husband and picking up clothes Selfdisclosure purposely revealing personal information about yourself that is significant and that others would not know unless you told them It is not accidental and it varies based on breadth and depth Wthe range of subjects discussed M how personal you get when discussing a particular subject Guidelines for appropriate selfdisclosure 1 trust reciprocity 2 3 cultural appropriateness 4 situational appropriateness public places inappropriate 5 incremental disclosure bit by bit self disclosure Stereotypes 1 create cookiecutter images of sameness that discount individual differences 2 distort our perceptions of others by creating selective memory bias Selective memory biasthe tendency to remember information that supports our stereotypes but forget information that contradicts them 3 magnify differences between groups while exaggerating commonalities within a group 4 can influence our perception of self and produce poor performance if they are negative stereotypes 5 can cause selffulfilling prophecies Selffulfilling prophecyacting on an erroneous expectation that produces the expected behavior and confirms the original impression Benevolent sexisma subtle form of sexism that embraces the positive stereotype of women as pure creatures who deserve to be protected and shown affection but only as long as they behave in a conventional manner Empathy An empathetic person 1 tries to see as others see


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