Organizational Behavior MGMT 2500
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This 3 page Class Notes was uploaded by Antonietta Pacocha on Wednesday September 30, 2015. The Class Notes belongs to MGMT 2500 at Western Michigan University taught by Paula Eckert in Fall. Since its upload, it has received 35 views. For similar materials see /class/216977/mgmt-2500-western-michigan-university in Business, management at Western Michigan University.
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Date Created: 09/30/15
MGMT2500 Chapter 3 Perception Perception is NOT reality however it is YOUR reality Feature Films are the result of years of scientific study combined with the experience ofyears O 0 How many F s are there We miss the quotofquot I We skip over it quotofquot because it sounds like a quotvquot and we usually miss it because of that o Perception O 0 Process of receiving information and making sense of our world What is quotselective attention I People block out information that is uninteresting or unwanted Confirmation Bias I Screen out contrary information that goes against what we believe Blind Spots I Avoid tunnel vision categorical thinking I Mental models How can you improve YOUR perception I Identify your blind spots 0 Perceptual Process Model 0 Environmental Stimuli quotThe world around us I Come to us through our 5 senses 0 Or I Selective Attention filters our info 0 Or I We Organize and Interpret 0 And I We act thing accordingly 0 Stereotyping O O O Assign traits based on a social category 3 steps I Develop category and assign traits I Assign person to category based on our perception I Assume the person has the traits Why do we stereotype I To try and figure stuff out and put things in categories 0 Attribution 0 What is it I Where did your behavior come from We try to figure out o Perceptional errors to learn and avoid 0 Halo I One trait forms a general impression I One good thing tends to overshadow negative traits o Attraction one good performance etc o Primacy I 1st impressions Usually within the first 2 minutes of an interview 0 Recency I Most recent information dominates your perception I We tend to only remember recent events 0 quotLike me I The more things in common the more positive perception they will have 0 How can you improve your perception 0 Awareness of bias 0 Self awareness 0 Contact hypothesis 0 Increased empathy 0 Learning at work 0 Definition of quotlearningquot I Tactic Knowledge 0 Observation direct experience doing I Explicit Knowledge 0 Language Read the manual and textbook 0 ABC s ofbehavior modification 0 Maximize positive and minimize negative I A Antecedent I B Behavior I C Consequence o 4 Contingencies of reinforcement I Positive I Punishment I Negative I Extinction o Ignoring something with hopes it ll stop 0 Social Learning Theory 0 Definition Observe others and model their behavior We do what others did right and avoid what they did wrong 0 3 Parts I Behavior Modeling 0 Observe role models I Learning behavior consequences 0 Logical I Selfreinforcement o Reward ourselves for meeting our goals
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